The Time Share Chronicles are a series of letters and issues that we receive on a daily basis that seek from the scams and fraud of the timeshare and fractional timeshare sales industry. Your Moderator is Robert Paisola, Visit robertpaisola.com and http://www.allexperts.com/ep/1843-74995/Time-Shares/Robert-Paisola-CEO.htm for full information
I found your name on the internet and I am hoping you can help me with some information. My wife and I went to Vegas over Easter. We ended up signing on the dotted line for a time share with Consolidated Resorts Tahiti Village.
Looking back the cost was ridiculous in my opinion. $25K for 10 years at a terrible interest rate. We signed on March 23 and once home I sent a notice of cancellation along with all the material they gave us on March 26th. It was signed for by them on March 27th so I am within NV's 5 day cancellation period. I have tried numerous times today to call them and talk to a live person to no avail. How long should I wait to hear from them? Should I contact my bank to ensure that they don't take anymore money than the down payment that they already have taken?
Should I expect a full refund to include my down payment and closing costs and paperwork fees? According to NV law they have 15 days from date of signature to get my money back to me. Should I expect to hear from them with a better deal (which I will not take) or will they just refund the money without calling me? Sorry for all the questions but I made a huge mistake here and I don't want to get caught in a jam for the next 10 years.
5 years ago, my husband and I got roped into buying a timeshare from Consolidated Resorts (Tahiti-Las Vegas) through many misrepresentations and high-pressured sales.
They threw in all kinds of extra incentives including 5 FREE TRIPS to our choice of locations worldwide. The catch - we had to buy the airfare THROUGH THEM - which cost more than the actual trips, we would later find out.
We bought a 1-bedroom, every other year for $8,995.
After we agreed on a price, they said they need a down payment of more than $2,000. We paid it.
2 days later we got cold feet and called and asked to cancel the sale. They said the person we had to talk to was not in but someone would call us back. No on called and when we called again once we returned home they said it was too late.
We financed it for 14.9 percent - BUT our sales people swore up and down that since this is a deeded property that we own, we can refinance through our own bank for a lower interest rate. Our bank, of course said no, since they have no recourse to repossess.
So, we have been paying our $160/month for 5 years... thinking we must be paid off soon, we called to check on our balance (we never get any statements) and they said we still owe $4,952. I asked how that is possible and they "mentioned" the $1.98 finance charge - PER DAY!!!! We have been paying $60 per month for finance charges per month on top of the interest!!!! They NEVER mentioned this as we would have never agreed.
And, they claim we owed $8,995 AFTER the down payment. This was NOT our original agreement.
I am beyond sick over this entire thing.
By the way, we have NEVER spent even a single night at Tahiti. The thought of it makes me want to cry. We also pay nearly $200 in maintenance fees every year.
Can you please offer advice as to what we can do???
I have lost more than a few nights sleep over this and I just want out.
Please excuse my approach. I obtained your email address from advise that you have provided to another timeshare owner on allexperts.com. I am in a similar situation to Sunhee who purchased a timeshare at Planet Hollywood Towers by Westgate in Las Vegas.
My wife and I live in the UK and signed for the timeshare in September. I have made several communications to Westgate explaining my wish to cancel, but have yet to receive a response. As I'm sure you understand It's not very easy to get hold of them especially as I live in the UK. I have even sent an email to the salesman that we dealt with, without any response.
I really hope that you can help my wife and I as we don't know where else to turn and we are now 6 months furher down the line. The next step for us is contacting our credit card company (who continue to process payments). We don't feel that this would be productive at this stage as it would only involve another party to deal with and we would rather correct the issue at source.
I look forward to your response. If you require any further information (I'm sure you will) then please don't hesitate to request it.
Your web-site intrigued me. I am a Mayan Resorts member – bought 2 bedroom suite at Regency level in Cabos. Very excited and actually have been invited to use the GRAND Mayan level every year with special letter invite until our Regency is built (not started yet – new Marina area where the golf courses are).
We were so excited to be able to even get through the phone line on July 31 (one heck of a crazy and frustrating way to reserve your winter vacation I would say – that should be disclosed to prospective owners – quite disappointing process). Anyway, like I said, finally we get through and had to accept a Sunday to Sunday reservation which we did quite happily. We were heading to Los Cabos with our family of 6 adults and 1 baby (21 months). Had to make lots of non-refundable air flights (we are in Canada across the border from US at Detroit MI) so we fly out of Detroit – we all got our passports and took time off work – first family vacation in a long time – so anxious to show our kids the area that we fell in love with enough to buy ownership there.
Then the fateful message is left on our home phone late Saturday afternoon from Dallas – “we are sorry Mr. and Mrs. Weber – we will not be able to honour your reservation at the Grand Mayan tomorrow” (this was 12 hours before our flight time). I thought I was having a heart attack. We had prepared so much for this vacation – took care of every little detail so that this would be the vacation of all vacations for my family – and believe me, we have all been through lots of sorrow this year and we all needed this very badly. At this point, we were already heading to Detroit in order to catch our flight out early Sunday morning – we just happened to check messages at home to listen to this most disturbing message. Luckily we had our computer with us – we were in a panic – no assistance from Grupo Mayan and no followup messages – they did not answer the 1-800-421-4161 number (probably because they were closed late Saturday afternoon). This was disgusting and appalling – there was no turning back – we had already spent $3500 US on 6 adult non-refundable flights. We called the Grand Mayan directly and e-mailed them directly – both responses were apologizing for the strike, but re-directed us back to 1-800-421-4161 where no one would answer. We spent significant long distance phone calls waiting and waiting – there was not even a spot to leave a message – the calls were simply disconnected after their message. We were so frustrated at this point. That we decided to call Jairo Romero who sold us our ownership last year. He was kind enough to give us his personal cell # in case we ever had a problem – well, you may know him and realize that he has moved on from the Mayan Resorts – however he was kind enough to re-direct us to the Royal Solaris (where we stayed last year and took the presentation at the Mayan and bought at the Mayan). Because we were RCI members, we got a rate of $1745 per couple - $5,500 US on my credit card, but at least my family got their vacation. I was positive that our ownership would compensate us for this terrible disaster was the strike was over.
Well, after the strike ended on the 6th day of our vacation, we were allowed to tour the facility (we were staying just 2 doors down). As you know, it was not completed last year so we were so excited to see it. Alexandro (the concierge) had been assisting us by e-mail with every detail (including a crib) and was also looking forward to meeting us. He obliged our tour and felt very bad about the strike and the fact that we were not assisted by Dallas. We faxed over our credit card receipt to the Dallas location and he assisted in doing that for us. We waited while he made a phone call to confirm receipt. They told him that they would need our final checkout statement so when we got home, I went directly to UPS and faxed it to them and received a confirm.
Still nothing back from Dallas, so I called there yesterday. They are telling me there is nothing they can do and will not compensate me other than give me my week back (gee thanks - $640 maintenance fee paid last year for this trip already) – there is a big difference from $5,500 US to $640 US wouldn’t you say?
We are disgusted and want all prospective Mayan buyers to be aware of how terrible they treat their owners. They have not heard the last of me, but I was interested in your web-site since you actually train their sellers. Perhaps you should be training the owners too.
I was scammed into buying the Playa Del Sol Grand before it was built. They promised me it would be MUCH nicer than the Mayan Palace. Ive been making my payments and when it was opened, I booked a week and went. It was a disasster and nothing like they promised me. I stopped making my payments and exchanged several letters with them back and forth fighting over this.
Finally I just said keep the money you collected and the time share and I walked away. Happy with the outcome I now see a bad note on my credit file. I called them to settle but they are insisting I pay them $5000 to remove it. Can you help me with this? Is this up your alley? If not please let me know where to go. I really appreciate your help.
I tried for 4 days to reply at the bottom of the allexperts.com page, but it says you weren't accepting new questions.
So, I hope this is the right way to go about this.
My husband and I bought into Tahiti Village 11/06, I think it was the day right after we got married, which was also my birthday. My husband originally wanted to go just to get the "free" perks---and when you fill out all that detailed paperwork, well, needless to say, the seller/promoter that was working with us made a complete fuss over us and gave us the royal treatment. We were initially turned down after having ran a credit check and me giving them a credit card w/insufficient funds. But they were able to fanagle the paperwork and "work out a deal" so to speak. We had both filed for bankruptcy [me 13 and husband 7] in the early 2000's. After this, every single month after that financially we went downhill.
Bought Grandview back in early 05. At least we have a deed and the HUD for it.
Also have Moon Palace, Cancun ... only to find out we don't really own anything-- $20K-some later--that's almost all paid off.
I just asked for the contract and the deed [after 1 year of not receiving it] from Tahiti.
I just recently had to pay about $1300 to get caught up with Tahiti-- found out that $800 of that I had to pay was 2/3 of it was over due maintenance fees, and 2-1 time fees, a transfer fee [ what the heck am I transferring? I only paid for 1 year [that I had to pay for] with Interval International, and a general fund fee [I thought that was what maintenance fees were for]. And I had to pay for Feb and March. Tahiti Village is relentless in collecting--- after being only 1 day late, I started getting phone calls--and I made the mistake of answering 1 of them--- more than 10 times a day. I made sure to tell them they were calling a cell phone number, which is also a work phone number [for me it is the truth, I don't have a landline], and not to call here. It didn't work. I have collected 85% of their incoming calls by answering them and immediately hangning up, so I have documented proof of the harassment.
I appreciate it when you say to take care of family first--- but we both have government jobs, and when they both threaten court if we default [both being Grandview and Tahiti Village] we can't have that on our records--much less wages being garnished--or even face termination.
I am currently not working, in a heated battle in a denied work comp case, and my husband is working 80+ hours a week just to keep the major bills paid. Our tax refunds have literally flown out the window, $10K to catch up on past-due bills, including our home mortgage. I also am going to be having major surgery first part of April, where I will be wheelchair bound for 1/2 a year.
We just want out of this headache. We've learned our lesson--- we never used either one of them, and have no intentions of doing so--we can't even use Grandview as our week falls during a very busy time for us at work and we have no chance of getting vacation during that time.
We've tried just offering them back--- they can keep the $ already invested. Won't happen, even with my "story". I'd be hauled to court for default and have to pay the difference between what they could re-sell it for. {I've seen both properties listed on eBay for 1 penny--and not sell :( }
I only wish I would have known about you earlier--- we would have never gotten into this mess. I see I'm not the only one though. I'm glad you're out there, fighting for us, exposing the dirtiness that timeshare people do to get a $.
I hope this is enough information. Thank You--All the Best
The Me by Melia also known as "The ME" has long been one of Cancun’s most fabulous hotels, with a prime location on a quiet street directly on the Hotel Zone with Oceanfront access and incredible beaches. The ME Hotel property underwent a $15 million renovation after Hurricane Wilma, which established the baseline for all of the hotels in Cancun.
When you arrive at this one of a kind property, you are personally greeted and provided with a warm cloth to refresh and rejuvenate from your trip from the airport which is a short 20 minute drive. The Zen Like features are unlike anything we have ever seen, with aroma therapy induction throughout the property.
This art deco property has been carefully structured to ensure that your entire stay is as simple as the motto "Everything is possible"
The Marble floors gleam, the interior lighting is one of a kind and the lobby is nothing but a "welcome home" feeling that we have never felt before.
All of the approximately 400 rooms all look out on the water (to varying degrees) and have plenty of space. The swank, sophisticated SALT Restaurant serves an incredible buffet with traditional continental fare along with a top-notch international wine list; dining experiences include dinner on the beach in the Maxim Grill, accessible from the pool or from your own private beach cabana.
Whether or not the art deco ambience is your cup of tea, there's no denying the superiority of the service: A beach attendant brings ice for the bottled water you grabbed from the minibar, or sets your tote bag on a stool so it doesn't get sandy; a spa attendant adjusts the temperature of your shower before you step in. And everyone is polite—and friendly—to a tee. The Chief Concierge Mr. Lucio Aleman along with the properties Managing Director, Raul Petraglia continue to ensure that the experience at the ME HOTEL IN CANCUN is nothing but a worldwide destination where "Anything is Possible"
Robert Paisola Reports Live from Cancun Mexico and can be reached at robert@robertpaisola.com or 1-877-517-9555
May 2010 UPDATE
It seems that David Siegel is getting very nervous about this worldwide post to this site. We simply thought that you, the American Public, deserves to know what this man is now trying so hard to do.
David Siegel has hired people all over the world to try to get us to stop talking about his company Westgate Resorts, and how many people that they have screwed over. He says that he is loosing money because of our coverage. Well, David, you you have the 200 hours of tapes that we have FROM YOUR OWN EMPLOYEES telling us what you do and how you operate your companies, you would never let up either. So, now that we are clear, lets take a moment to simply reaffirm WHY WE TELL PEOPLE TO NEVER EVER EVER Buy a timeshare from Westgate Resorts or David Siegel. Because you WILL be screwed and if you have recently signed a contract, we suggest that you immediately visit http://www.WesternCapitalVIP.com and get in touch with us.
Now, to those of you who wonder what we are trying to tell you.. it boils down to this... NEVER EVER EVER DO BUSINESS WITH DAVID SIEGAL OR WESTGATE RESORTS OR ANY OF THEIR SCAM COMPANIES...
This is what has been happening over the past month:
These are the weblogs for David Siegal. Here they are in text for GOOGLE so he can see his name all over the world:
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See, he is using a company to try to remove us as the number one item that appears when you type "david siegel" into GOOGLE. Notice that he is using people in other countries to cover his tracks.
So, Now we will begin a 10 Part International 7 Language Series about Westgate Resorts, their employees, live interviews, Live Shoots, The Famous "David Siegel House" or "David Seagle House"
David... Stop this stuff NOW! You are only digging a bigger problem for your company. Why in the hell would ANYONE in America want to trust you now David Siegel?
You can see our results at www.TimeShareChronicles.com , www.WesternCapitalNews.com , Facebook.com/RobertPaisola and MyCollector.com
It is your choice... Notice how FAST THIS GOES AROUND THE WORLD DAVID SIEGEL? as you try to suppress the TRUTH.
If you signed a document with Westgate Resorts, Planet Hollywood, Consolidated Resorts, Artie Spector or any of their affiliated companies, you had better contact us today
I found your site among many others that include people who have been ripped off by Westgate. We also didn't know about the ten-day cancellation period until it was way too late. We purchased ours in Orlando on 7/19/07. They sold us a unit that hadn't even been built yet, but we were told that we could always use a different one in the meantime. Later, we found out that you can use an alternate as long as you pay a hefty penalty for not using your own unit. We were also told that real estate is an "investment", but after my research online, I see that Westgate's owner (David Siegel) claims that they tell people it's a prepaid vacation. I'm sure he knows that his employees don't really tell people that. They also encourage you to post flyers offering $99 vacations. They say you can earn "trupoints" by putting your account number on these & getting credit when people redeem them. When you read through their fine print later, you see that you have to give them a list of names that will be using the $99 vacation or else you can't get credit for them. If you are putting these flyers up in random areas such as WalMart bulletin boards, how can you give Westgate a list of names? Obviously you can't, and they know it. Just another one of their scams. I noticed in one of your posted responses to somebody else that it could be considered fraud that Westgate shows on the sales paperwork that the deposit was paid in full on the sales date even though we had a payment plan on the deposit that went through October. Did you figure out a way to get the other people out of it? Have any attorneys perhaps come forward with plans for a class action suit against them? I would love to be part. I hate to think I gave them nearly 3 grand and got nothing for it.
Cassandra
Cassandra: Our Editors just found this letter that was authored by David Siegel in 2001. We can not believe what we are reading, so we are going to post it again here for our readers. For 7 Years Westgate Resorts has been screwing people? Where is the litigation? Where are the indictments? and most importantly, Where the hell is CNN, NBC, Dateline and the boys. Well, welcome to 2008 boys and girls...here we go again!
An Open Letter To The Editor Of The Timeshare Beat (Not this site)
September 28, 2001
Dear Sir:
I hope you have the guts to print this letter.
I am an avid reader of your distorted timeshare report as are most of my colleagues in the timeshare industry as well as many thousands of current and potential timeshare owners. I, as the President of Westgate Resorts, am tired of being your whipping boy. I consider my company a very reputable one and take offense with your unfounded allegations. At first I took the attitude that any response would only give credibility to the ludicrous statements. But, now, after months of your continuous assaults, I feel I need to respond even if the response falls on deaf ears.
To begin with, we pride ourselves on being one of the pioneer timeshare companies. We also pride ourselves on the fact that in our 20-year history we have never failed to meet a payroll. Many of our employees have been with us from the very beginning, attesting to the fact that we treat our employees extremely well. In fact, our employees are among the highest paid people in our industry. With over 6,000 employees, there will always be a few disgruntled ones. When we are made aware of a problem, we are quick to resolve it. In most cases, we are able to.
It seems that you are hung up on reserve accounts and charge backs. Let me explain to you why this is not only necessary but critical to the survival of our industry as it currently exists. We sell anyone that can come up with a minimum 10% down payment, regardless of whether they are credit worthy or not. We do not run a credit check and, therefore, our salespeople have no credit rejects. The next day we give the salesman an advance of 50% of their commission, even before the customer's check has cleared the bank. Our experience has shown that many of our purchasers have an unsatisfactory credit history. Rather than reject a sale that a salesman has worked so hard to make because of credit, we accept everyone. Therefore, the reason for having charge backs. Once the purchaser has made six consecutive timely payments, the salesman is no longer on the hook for a charge back even though we have to receive many years of payments just to recover our cost of the sale. Many of our competitors do credit checks at the time of purchase and reject everyone that does not have a perfect credit history and, as a result, don't have to charge back their salespeople. Years ago, when we gave this option to our sales staff they overwhelmingly opted for the charge backs.
In the case of reserve accounts, when a salesperson leaves the company, they are responsible for all commission advances that were made to them until every one of the sales has made the six consecutive timely payments. In most cases, the charge backs exceed the amount of money due the salesperson when they leave. In some cases where they do not, we pay the balance to the salesperson once every sale has been cleared. I receive many letters from ex-salespeople requesting their reserves and, in each case, I have my payroll person figure up their account and contact them.
This is a very competitive business. In order to remain successful and to continue meeting all our obligations, we must run a tight ship and react to problems instantly. Sometimes this means firing or shifting personnel from resort to resort and whatever other things we deem necessary to be efficient. We don't need "The Timeshare Beat" second guessing us or taking pot shots at our company. We have good valid reasons for everything we do and we are not accountable to you.
Your "Timeshare Beat" could be an asset to the timeshare industry as a common denominator for all the timeshare resorts. It could be valuable as a way for our industry to stay on top of current news, employment opportunities, and even investment opportunities.
Unfortunately, you decided to be more like the "National Enquirer," "The Globe," and "The Star" and distribute rumors, half-truths and innuendoes in your paper rather than helpful and informative information. What you are doing is a disservice to the entire industry. While we have tried so hard to build up credibility with the public for our industry, you are doing us tremendous harm. When the public reads all of the garbage that you put in your paper, how could they possibly think that timesharing is the best way for families to vacation? They must have the impression after reading "The Timeshare Beat" that no one can hold a job, everyone is sleeping with everyone, every resort is going bankrupt and there are few credible people still around. This is far from the truth. The truth is that the timeshare industry is very much alive and prospering. We are one of the few industries that have consistently grown from year to year. With the entry of Disney, Marriott, Hilton, Hyatt, Four Seasons, Ritz-Carlton, Starwood, Wyndham and, of course, Westgate Resorts, the industry has never enjoyed higher credibility than it does today, in spite of your muck raking commentaries. Our industry employs millions of good hard-working people from all walks of life and in every community across the country we create huge tax bases, support the local charities and create employment. Our owners come year round to enjoy the resorts, pay taxes, spend money in the community and don't burden school systems, libraries or community functions.
I am a strong advocate of a national public relations campaign where every person will come in contact with positive articles on timesharing and learn about the benefits of owning a timeshare vacation villa. Your "Timeshare Beat" could go a long way in being the spokesman for our industry if you used journalistic responsibility.
Of course, these are only my views but I am sure that they are shared by all of my fellow developers as well.
I dare you to print this letter in its entirety.
Sincerely,
David A. Siegel
President, CEO and Chairman of the Board
___ This is another article that we wrote in December 2008 on David Siegel and Westgate Resorts:
This is an open letter to Mr. David A. Siegel, The CEO of Westgate Resorts.
Mr. Siegel:
Millions of people around the world have seen the video that is now on youtube showing the massive estate that you own and the abundance of wealth that you portray to have.
We have some questions for you that we have not been able to get answers on from your staff including but not limited to Barry W. Siegel, Tom Dugan, Mark Waltrip and David Crabtree
We are concerned about the thousands of people that have contacted our offices and in an open forum explain how they feel that they were abused by your company. They feel that they received nothing for their money, and they feel that the properties that they "bought into" are completely sub par, as opposed to what they were promised.
We refer you to The Westgate Vacation Villas Town Center , Buildings SSS and TP. We will be posting interior and exterior photos later for our readers, so that they are clear on these "5 Start Luxury Accommodations" that you provide.
Next, we are highly concerned about a lawsuit that your attorney Victor S. Kline of GREENSPOON MARDER, PA filed in Ocala County, Florida entitled : WESTGATE RESORTS, INC. VS DOE, JOHN Case 2008 CA 008314 OC
For your review and to memorialize this letter, we are attaching the full complaint and attachments for our friends at GOOGLE and your clients, employees, prospective employees and most importantly, the potential purchasers at the following Westgate Properties including:
Arizona
* MesaPainted Mountain Country Club
Florida
* Daytona BeachHarbour Beach Resort
* Orlando AreaBlue Tree Resort at LBV
* Lakes Resort & Spa
* Leisure Resort
* Palace
* River Ranch
* Towers
* Town Center
* Vacation Villas
* Miami AreaSouth Beach
Mississippi
* RobinsonvilleTunica Resort
Missouri
* Branson AreaBranson Garden Inn
* Branson Woods
* Emerald Pointe
Nevada
* Las VegasFlamingo Bay
South Carolina
* Myrtle BeachMyrtle Beach Resort
Tennessee
* GatlinburgSmoky Mountain Resort
Utah
* Park CityPark City Resort & Spa
Virginia
* WilliamsburgHistoric Williamsburg
This is a full and complete copy of the lawsuit that you filed against your employee(s)
After the posting of the pages, we will submit our questions for counsel, Victor S. Kline and your Corporate Counsel Michael E. Marder
This is the Full File in Adobe PDF Legal Format
If you take a moment to download the 19 page document that is located above and here:
This is the Full File in Adobe PDF Legal Format
You will see that your company is claiming that some very senior employees in your Organization have been accused of serious torts:
You state" When an owner purchases a Timeshare Unit from Westgate, Westgate DOES NOT record any documents in the public records until the expiration of ten (10) days so that a purchaser HAS THE RIGHT to rescind ANY PURCHASE. After the ten (10) day rescission period expires, Westgate DOES NOT NOT RECORD ANY DOCUMENTS WHICH BEAR THE OWNERS HOME, BUSINESS ADDRESS, EMAIL ADDRESS OR PHONE NUMBER. An owner of a Westgate Timeshare unit is identified in the public records ONLY BY NAME and the address of the WESTGATE RESORT where the owner purchased an interest."
You further state" Defendant JOHN DOE, (Your employee(s) ) contacted Ana Garcia and Nicole Papanier, customers of Westgate who had already signed purchase and sale agreements. In the emails, JOHN DOE, made DISPARAGING COMMENTS about WESTGATE and advised Ana Garcia and Nicole Papanier how to rescind agreements with Plaintiff. The Emails were sent less than 10 days after Ana Garcia and Nicole Papanier had signed these their agreements with Westgate"
These comments in your public pleadings and our subsequent interviews with members of your staff (not Senior Management mentioned above) indicate that you have a policy of Prohibiting your employees from counseling the buyers whom enter into agreements with your company on how to follow their legal rights under State Code to Rescind any transaction that they make with your sales team "in the heat of the moment"
Further, we have been advised that you have a three step system to ensure that a customer DOES NOT CANCEL:
These are Raw notes from our investigation that we will be reporting on at a later date:
-Used to use Deja Wint and then in Nov 2007 switched to the MR system
" The contracts dept (appx 10 people entered - with only local data entered the information and the Deeding Department ( Villas 16-23 Employees ) One employee of the 23 personally entered One Million Dollars on books each month. This is typical. The industry avg cancel rate is 20-25 percent.
"We are told to do whatever it takes to keep "on the books" including ...
If contract is lapsed Past 10 days and if no full down payment or no first payment then all employees are PROHIBITED TO teach or inform victim purchasers how to to rescind contract.
In a search of all US County Court Records there is NO RECORD of ANY Foreclosure action against a buyer (victim) " We have been told time and time again that David Siegel will not foreclose, as he will simply keep the down payment and resell again and again and again. This is verified with the county recorders of the local jurisdictions.
All of this is also validated in the Deja Wint System/ MR System Data, and is used corporate wide to document all purchases with Westgate. The data in Deja Wint/ MR System Data, will clearly show that there is a common scheme or thread to defraud, as by reselling the same piece of property over and over, and by keeping all monies paid, by the purchasing victims, that the money will remain unclaimed and that the consumer will simply GIVE UP and that the BLANKET REFUSAL POLICY to refund money to buyers and to PROHIBIT employees from assisting the "least sophisticated consumers" in maintaining their rights will ensure continued profitability.
Think John Grisham's Movie 'The Rainmaker', in which he pits Rudy Baylor, a lawyer fresh out of law school, against Great Benefit Insurance and its lawyer Leo Drummond in a bad-faith claim lawsuit. What really made this book is the Black vs. Great Benefit case, and how an insurance company would bend over backwards to not get caught in its own lies.
This works because of the policy of the Deeding Department Agent not being able to file the legal deed , giving your company, Westgate Resorts, the ability to resell the same parcel again and and again.
"This is why we can provide credit to any warm body that shows, regardless of their financial situation, because we could care less if they pay"
Now, If no payments are made by victim for 6 months (on time ) then the paper can not be resold to banks. Siegel (sic) holds paper for six months and dumps it on the secondary market to the banks. "The aging is completely inaccurate, but nobody knows this, so the banks buy the high interest paper" (see Deja Wint/ MR System Data)
"We have three methods of collections internally"
1. Pending to Good --- in first 90 days if the victim buyer does not pay the down payment or any payment then the Pending to Good team will try to collect."
2. If No Success is made at this level, the the file is returned to the Original Closing Officer - if in 90 days a victim buyer is 10 days late on any payment then the Closing Officer must collect the payment himself or herself or "we do not get paid"
"Closing officers are required by David Siegel to have $50.00 to $150.00 per day WITHHELD from pay to cover high cancellation percentages."
"On all pending to good accounts percentage. 99 percent of officers loose 50 to 150 per day because of PENDING NUMBERS" (see future story)
3. Collections Department - Used to be called The Now Team - Customer Service is what they call it, but it is Collections.
We used to have "The Win Back Team: - the purpose of this team is to win back the lost business and to get accounts reactivated... to WIN BACK BUSINESS"
Based on the above comments and the lawsuit that you have filed wherein you are planning to depose a former employee, we at the timeshare chronicles are concerned about what YOUR OWN EMPLOYEES ARE SAYING. We are concerned about the failure to deal fairly with the public in not only Florida, but in Las Vegas. You can read our stories on the horror that our clients experienced in Las Vegas.
The bottom line is that we want answers. We want to know what you are intending to do as a corporation to deal with all of the names that have been entered into the Deja Wint System / MR System Data that are unhappy. We want to know how many people simply "lost" the money that they paid you and received nothing. We want to know WHY you prohibit your employees from helping your customers understand the laws of rescission. We want to know why The Mother in Law of your Senior Executive was hired, and why 6 qualified people were terminated. (story to come)
Mr. Siegel, this is not a game of smoke and mirrors.
This is real life and real people are loosing money because of the games that your company is accused of playing. The court records from around the country and the confidential settlement agreements executed between your company and employees, victims and even victims of sexual abuse are now available for the public.
The bottom line is .... WHY? Just for a big house?
We hope that you take the time to respond.
Regards,
Robert Paisola
CEO
The Western Capital Foundation
-If you are in a similar situation and need assistance, please watch the video at WesternCapitalMD.com and visit WesternCapitalVIP.com
LEGAL NOTICE:
This commentary is protected media commentary and is protected by the first amendment. If you want to sue The Time Share Chronicles for posting this, then, we suggest that counsel review this statement at our sister site, SeminarWatch.com
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Posted by Robert Paisola at 12/24/2008 09:48:00 PM 0 comments Links to this post
Labels: . siegel, david a, david siegel westgate, mexico timeshare fraud, robert paisola, timeshare chronicles, westgate resorts
Recently my widowed mother who is not in possession of all of her faculties was lured into purchasing a time share from Wyndham. With this time share she is supposed to receive some type of credit card in which whenever she uses it she recieves points to go towards her $1000 monthly payment for her time share. Additionally she was told that they would rent out her properties for her and that she would actually make money. My mother has attempted numerous phone calls to Wyndham and no one will return her calls. She has also sent them a certified letter requesting to get out of this contract. We have yet to hear from them. If my mother were to make the payments it would end up costing her 52k. This would virtually wipe out all of her retirement money that she has left. We have contacted the attorney general and the better business bureau and have not gotten very far. What can we do? Who should we attempt to contact at Wyndham? If we get an attorney, do we need a real estate attorney? Any information that you can provide would greatly be appreciated. Thank you
Answer: Hello Paul,
First of all, thank you for writing to me about the issue of Wyndham taking advantage of your Widowed Mother.
This is one of the worst cases I have seen.
I want you to call Wyndham. Tell them that you have talked to me and that they have ONE CHANCE to fully release her from this bullshit contract.
Should they play games with you, I want you to contact me privately and I will get involved.
Screwing someone the age of my mom does not make me happy and I am sure CNN would love to interview you.
ONE CHANCE....
Please take time to leave positive feedback on this site so that people know that I do care and will help them also.
Robert Paisola CEO www.MyCollector.com www.CollectonIndustryLive.com www.RobertPaisola.com www.RobertPaisola.net www.RobertPaisola.org www.RCITrainings.com
ABOUT YOUR AUTHOR
Robert Paisola is driven by a passion for people--motivating them to reach for the highest standards of success. As founder and president of many International Corporations including Western Capital, Robert trains sales and marketing professionals who want to strive to get to the top...and stay there.
He is a Nationally Recognized Criminal Rights Activist and is very involved with assisting inmates and their families who have been abused by the justice system. See www.PrisonPartners.com
His innovative, no-nonsense approach is based on applying what he has observed in his fifteen-plus years in sales, motivational speaking and debt collection training, thus revealing the common business habits of the top 20% of sales performers in all organizations.
While in Mexico, he uncovered a large time share "fractional sales" scam at the Playa Del Sol Grand Hotel. His report is located at:
Robert was also the Voice to the World as he kept a blog located at www.westerncapitalblog.com for the worlds media on the disaster in the Antarctic Sea where the MSExplorer Adventure Ship Sank. Full updated Details are located at www.MsExplorer.net
Robert's approach works...that's why New York-based Success Magazine has rated Robert Paisola as one of the top-five most effective sales-training professional in the market today.
Robert Paisola's newest book was just released and is available on Amazon.com. Simply type PAISOLA in the main search field on Amazon.com. CONVERSATIONS ON SUCCESS was co-authored with famed author Dr. John Gray and Mr. Tom Hopkins. It is now avaliable on Amazon.com
Robert Paisola speaks on an International Basis to support his foundation, The Western Capital Foundation. He is also a noted speaker on the topic of Real Estate and Investments, and is currently underwriting a full scale investigation into the Franklin Squires Organization for equity skimming. Consequently, the company is now shut down! You can learn more about C. Rick Koerber, the CEO and more on this at www.FranklinSquiresLawsuit.com and the blog at franklinsquires.blogspot.com
Routinely Distinguished by The National Speakers Forum, Robert is also a regular contributor to Business Week Magazine, CNN, CNNFN, XM Satellite Radio, The Wall Street Journal, Telemundo International, National Public Radio and many other organizations. Robert Paisola is also an International Travel Writer and Certified Expert for magazines such as Conde Nast Publications and The National Geographic Society. His award winning investigative reporting articles have gained him worldwide recognition. One word of advice, whwn in Cancun, Mexico...stay at the ME hotel. It is officially called the ME BY MELIA. Tell them I sent you!
As always, He continues to look deep into the world of his 78 year old nemesis Bill Bauer AKA CreditWrench or Billie Bauer in Oklahoma at www.BillBauerFacts.com . Read this report for yourself and you decide.
Robert is also a philanthropist, donating much of the money that he receives for his services working with Business Clients to assist in full business turnaround services, to charity. See
www.WesternCapitalCharities.com http://www.ReputationMD.com and http://www.WesternCapitalVIP.com http://www.WesternCapitalTurnaround.com http://www.FranklinSquiresLawsuit.com
Do you want to see Live Video Results? Click Here!
http://kdka.com/video/?id=17721@kdka.dayport.com
For more information on Robert Paisola's unique training programs, contact Robert at Western Capital at robert@mycollector.com or at 1-877-517-9555 or visit http://www.allexperts.com/displayExpert.asp?Expert=74749 or visit www.RobertPaisola.com.
If you are in the debt collection business and have not had a certified FDCPA Debt Collector Training, you could be headed for legal trouble.
If you are high profile, have a lot of money at stake, and in financial or possible legal trouble and are being churned by your attorneys, you will want to contact Robert Paisola as soon as possible to see the magic.
Finally go to www.MyCOllector.com and watch the live video on the right of the page under the black introduction. This is 46 minutes of what YOU will get with Robert Paisola on your side!
We have tried to sell our timeshare at the Flagship/Fanta, Atlantic City, NJ. They won't sell it nor will they foreclose for the fees we owe. We are paying the mortgage, but we have never used it. I think all these sell my timeshare outfits are scams. How can I sell this or give it back to Flagship? We cannot afford it and we don't use it. We owe $1500 in fees.
Darlene Jackson
Darlene, We will look into this company immediately Robert Paisola CEO Western Capital http://www.allexperts.com/ep/1843-74995/Time-Shares/Robert-Paisola-CEO.htm
My family and I vacationed in Puerto Vallarta, Mexico through a timeshare exchange to Playa del Sol Condominiums. When we got thru customs at the airport we were immediately taken to a counter where we were told we could arrange for transportation. Unfortunately by the time we got out of the airport I handed over $240 for discount tickets and a timeshare pitch at another resort. When we arrived at our room we were very disappointed with our accommodations. It was a very small one bedroom. After our concierge showed us around she immediately wanted us to show her our coupon we got at the airport. The man at the airport told us not to show it to anyone because they will lie to us. She told me that if we met with this man that we would spend 4 to 6 hours there. She promised that if we changed to PDS that it would only last 90 minutes tops. After all was said and done we had changed to Playa Del Sol Grand for a timeshare presentation because she said they would also reimburse our $240.
At 9:00 AM we met Dianne Gayle (PDS Sales Rep) for breakfast with the only intention of getting our $240 back. We discussed fractional ownership, “secret inventories”, breakaway weeks, golf packages, triple lock downs and tax write offs for almost five hours with Ms. Gayle and her sales manager. Each time we said no they upped the ante. My wife and I were very tired. In a moment of weakness we asked the sales manager if he would consider moving our accommodations for the week from PDS Condos to PDS Grand. He said he could make that happen if we said yes. We did.
We met Brian MacDonald to review all the paperwork. At this point in time, I had serious reservations with this purchase. Mr. MacDonald called for Ms. Gayle and between the two of them tried again to reassure us that we could sell our week at our home resort and rent our breakaway weeks in order to pay for the timeshare. In fact, we were given two more breakaway weeks to rent in order for us to complete the deal. We were told we had five days to cancel the agreement. But if we did we would lose our $2,493 down payment. We walked out of the sales office around 5:00 PM. Can you say 8 HOURS?
After several uneasy days, my wife and I walked back into the sales office and found the sales manager who we had talked with on Tuesday. We told him that today was the fifth day and we wanted to cancel the agreement. He told us he would have to calculate the amount we would owe in order to cancel our membership. He said he would have to charge us for staying at PDS Grand. He asked us to speak with Mr. MacDonald again who basically told us the same thing he did on Tuesday. Near the end of our conversation, Ms. Gayle walked into Mr. MacDonald’s office. Mr. MacDonald exchanged with Ms. Gayle what seemed to be a very unpleasant glance. Ms. Gayle nervously began to try and convince us not to cancel our membership. I told them I wanted to see the figures the sales manager came up with. After a moment a women brought in a paper with the amount we would lose if we canceled our membership. The total amount was $4,637 for the down payment, closing costs, golf package, and PDS Grand upgrade charge. I told my wife that was ridiculous and that we couldn’t afford to lose that much money. Reluctantly we decided we had no choice but to keep our membership.
When we returned to the States, we read the “Membership Purchase Agreement”. The Playa del Sol sales representatives did not comply with Clause 9 that states “The member may cancel this agreement without penalty within five business days following the signing of the present agreement.., the club shall reimburse member with all amounts delivered as initial payment ...”
This was so illegal. We have retained the services of a local attorney to fend off the collection agencies and try and get our money back from Mexico. However, if there is any class action proceedings in the works please let us know. We would definitely be interested in participating. There is strength in numbers.
Just type in the name of the company or individual you are looking for "DAVID SIEGEL" Westgate Bankruptcy" The Queen of Versailles" "Jackie Siegel" David Siegel House, David Siegel Versailles. 'William Durso" "Robert Paisola" etc and you will get the most up to date stories www.WestgateBankruptcy.com is almost live. (In the search box below the photos)
Robert Paisola is driven by a passion for people--motivating them to reach for the highest standards of success. As founder and president of many International Corporations including Western Capital and The Success Training Network, Robert trains sales and marketing professionals who want to strive to get to the top...and stay there.
His innovative, no-nonsense approach is based on applying what he has observed in his fifteen-plus years in sales, motivational speaking and debt collection training, thus revealing the common business habits of the top 20% of sales performers in all organizations.
Robert's approach works...that's why New York-based Success Magazine has rated Robert Paisola as one of the top-five most effective sales-training professional in the market today.
Robert Paisola is also an International Travel Writer and Certified Expert for magazines such as Conde Nast Publications and The National Geographic Society. His award winning investigative reporting articles have gained him worldwide recognition.
Contact Robert at Western Capital at robert@mycollector.com or at 1-877-517-9555 or visit www.RobertPaisola.com
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