This is a message that we received today from an employee at Consolidated Resorts. If you were there. Send us the details. NOW is the time to tell YOUR story to America. ARTHUR AND TODD SPECTOR are going to pay a huge cost for the financial scam that they pulled on America and the PUBLIC COMPANY GOLDMAN SACHS. Watch the fireworks, because this is when the FBI and the SEC start to enter the picture.
Contact us now at victims@tahitilawsuit.com and employees@tahitilawsuit.com
This is a DIRECT QUOTE....
WORD HAS IT FROM A VERY RELIABLE SOURCE THAT CONSOLIDATED RESORTS "TAHITI VILLAGE" CLOSED DOWN IT'S OPERATION TODAY AND SENT ALL OF THE EMPLOYEES HOME. TODD SPECTOR STOOD IN FRONT OF THE ROOM WITH A TEAR IN HIS EYE AND INFORMED THE EMPLOYEES THAT IT HAD COME TO AN END. IT IS NOT CLEAR WETHER THEY ARE FILING FOR BANKRUPTCY AND LEAVING ALL OF THEIR OWNERS HANGING BUT THIS IS MOST LIKELY. OH WELL, PAYBACK TIME. BUT I GUESS ARTHUR AND TODD SPECTOR AREN'T HURTING TOO MUCH AFTER HAVING RIPPED OFF GOLDMAN SACHS FOR THREE QUARTERS OF A BILLION DOLLARS LAST YEAR FOR 75% OWNERSHIP OF THE COMPANY. I WONDER WHAT GOLDMAN IS THINKING NOW? WE OWN 75% OF WHAT? HOW ABOUT ALL THOSE POOR PEOPLE THAT SPENT THEIR HARD EARNED MONEY FOR "A PIECE OF THE LAS VEGAS STRIP" AND FINANCED IT AT 16.9% INTEREST? WHAT DO THEY OWN NOW? FOR THOSE OF YOU WHO WOULD LIKE ANSWERS TO THESE QUESTIONS, CONTACT ARTHUR SPECTOR AT ASNY CORPORATION.
AMERICA... DO NOT PAY ONE DIME TO THIS COMPANY NO MATTER WHAT YOU SIGHED OR WHAT THEY SAY... WE WILL BE COVERING THIS LIVE
Showing posts with label The Robert Paisola Foundation. Show all posts
Showing posts with label The Robert Paisola Foundation. Show all posts
6/23/2009
6/08/2009
Another Ohio Family is Saved from Tahiti Village, Consolidated Resorts, Robert Paisola Reports
To our readers around the world,
Many of you are now assembled as official victims of Consolidated Resorts and Tahiti Village and The ANSY Company LLC
This is a letter that was sent to The Associate General Counsel Randy Richards Today to cancel this clients agreement. We want you to notice that we not only sent this letter as an official letter from Western Capital, but the client also sent a telegram instructing the company to cancel their agreement with Tahiti Village.
Today is the 5th day and notice in the letter below, how many people that we noticed of this specific cancellation to ensure that the typical games at Consolidated Resorts Are Not going to be played.
This is the result of having us in your corner, regardless of what Mr. Randy Richards , their attorney says on tape.
Congratulations America, your voice is being heard!
Regards,
Robert Paisola
CEO
Western Capital
www.TimeShareChronicles.com
www.MyCollector.com
www.RobertPaisola.com
Many of you are now assembled as official victims of Consolidated Resorts and Tahiti Village and The ANSY Company LLC
This is a letter that was sent to The Associate General Counsel Randy Richards Today to cancel this clients agreement. We want you to notice that we not only sent this letter as an official letter from Western Capital, but the client also sent a telegram instructing the company to cancel their agreement with Tahiti Village.
Today is the 5th day and notice in the letter below, how many people that we noticed of this specific cancellation to ensure that the typical games at Consolidated Resorts Are Not going to be played.
This is the result of having us in your corner, regardless of what Mr. Randy Richards , their attorney says on tape.
Congratulations America, your voice is being heard!
Regards,
Robert Paisola
CEO
Western Capital
www.TimeShareChronicles.com
www.MyCollector.com
www.RobertPaisola.com
RE: NOTICE OF CANCELLATION CONFIRMATION
TAHITI VILLAGE VACATION CLUB
ACCOUNT 724182944
FOLEY, THOMAS AND PAMELA
Randy,
On the document provided to the Foleys, entitled “Tahiti Village Vacation Plan- Purchasers’ Acknowledgment of Representations’ in paragraph 13 it states:
“ All terms of a Vacation Purchase Agreement, INCLUDING ANY CANCELLATION PERIODS, must be in writing and cannot be modified VERBALLY in any way. You have five (5) days from this date or payment of the purchase price in cash to cancel your Vacation Plan Agreement”
Based upon the foregoing, please be advised that this letter shall serve as a legal and binding cancellation agreement sent to your office, as the Associate General Counsel for and on behalf of Mr. and Mrs. Foley.
Robert Paisola
CEO and President
The Western Capital Group of Companies
cc:
FOLEY, THOMAS AND PAMELA
Clark County Recorder’s Office FOR FILING
Nevada Division of Real Estate VIA FAX (DATED AND STAMPED)
HAND DELIVERED
For Public Posting on THETIMESHARECHRONICLES.COM
If you are in a similar situation, contact us NOW, at vip@mycollector.com It feels really good to save a family from financial disaster!
Robert Paisola
2/11/2009
Palazzo sues Consolidated Resorts over missing rent, Posted by Robert Paisola
A lawsuit has been filed over a multimillion-dollar dispute pitting the Palazzo hotel-casino and its shopping mall against a Las Vegas vacation timeshare company.
The parent companies of the Palazzo and its shopping mall, the Shoppes at the Palazzo, filed suit this month in Clark County District Court against Consolidated Resorts Inc.
Consolidated, which is based in Las Vegas near Summerlin, is accused of failing to open marketing booths as agreed at two locations in the Palazzo and two more locations in the Shoppes at the Palazzo.
Officials of Consolidated could not immediately be reached for comment.
Consolidated has three timeshare properties in Las Vegas: Tahiti, Tahiti Village and Club de Soleil; along with properties in Florida and Hawaii. The lawsuit claims the hotel and mall are each owed $4.25 million in annual rent -- along with damages for allegedly interfering with plans by the Palazzo parent to sell the mall to General Growth Properties Inc. of Chicago.
The lawsuit says Consolidated is owned or controlled by Whitehall Street Global Real Estate LP (limited partnership) 2007, which is in turn sponsored and managed by Goldman Sachs Group Inc., the fund’s largest investor and a longtime investment banker for the parent company of the Palazzo.
The Palazzo and Shoppes at the Palazzo lawsuit says that after Consolidated was acquired by Whitehall, Consolidated was directed not to establish the marketing booths and that Goldman knew this would harm the plaintiffs since Goldman was aware of the plan to sell the mall.
The $1.9 billion Palazzo and the Shoppes at the Palazzo had their grand opening in early 2008. They are part of Las Vegas Sands Corp.’s collection of properties on the Las Vegas Strip and Sands Avenue that include the Venetian resort and the Sands Expo Center.
Tue, Jan 20, 2009 (5:01 p.m.) Steve Green1/29/2009
2 Additional Tahiti Village - Consolidated Resorts Victims Speak to America, Robert Paisola Reports
As many of you know, we have been following the Tahiti Resorts and Consolidated Resorts Class Action Owners Group Postings. This group is getting large and we are very proud of our VIP Members for their diligent legal research.
This is a home made video that was made by Denise & Gary Whitmore, 2 Members of the Consolidated resorts Class Action Committee, lead by Western Capital, Robert Paisola and Mr. Fred Rose.
If you are a victim of Consolidated Resorts or Tahiti Village, please send us your detailed story to tahitiinvestigations@tahitilawsuit.com
To your Success
Robert Paisola
CEO
The Time Share Chronicles
http://www.tahitilawsuit.com/
Readers Comments:
Excellent video! We to were victims of the Consolidated Resorts/Tahiti Village sales personnel. We fell for the freebies and we regret every minute of it! Vacationers Beware DON'T BUY from these folks no matter how many trips or freebies you are promised....!
kittydog1313 (1 day ago) Show Hide 0 Marked as spam Reply Spam Excellent Job on the video! I definitely agree with you! DON'T BUY!!!
It will haunt you for life! Even if you pay it off you won't be able to use your own timeshare or exchange to anywhere you want ,like they say you can! Forget all the free trips! They are a joke!
Derff68 (1 day ago) Show Hide +1 Marked as spam Reply Spam Fantastic JOB on the Video! Consolidated Resorts \ Tahiti Village SCAMS and ripoff people . We are forming a Group on Facebook called Consolidated Resorts Class Action Comittee. Come by and sign up if you want to help go after this company.
Again - Great job guys. Fred
THETJFAMILY (1 day ago) I second that agreement. I believe your statement in this video, especially since we were also LIED to. We all have different stories but saying the same thing... Consolidated Resorts is a SCAM!!! To you listeners out there don't fall for the FREE TRIP Gimmick like we did. All it will do is give you years of paying for a complete JOKE!!!
indianspringsdrnw (1 day ago) I agree 100% with your video. I was told this past Sunday from the supervisor on duty 2nd shift that they always hold back rooms for out of town visitors. She stated this is info is not told to buyers.I told her there were openings on the internet at Tahiti for the week I was requesting. She had the ball s to tell me I should go through them. DId I show my ass(sorry). Still got no where.
At my next stay I will wear a tee shirt saying something like" Tahiti does not tell the truth"
Watch the Video at www.WesternCapitalVIP.com
11/29/2008
So we are doing a routine onsite timeshare fraud investigation of Wyndham Resorts and Tahiti Village and what do we find!... by Robert Paisola
November 29, 2008
Hello My Friends around the world,
I am writing to you live from Las Vegas, Nevada where we have been reviewing the Wyndham Grand Desert Resort and the infamous Tahiti Village.
We were so excited to let you know what has been happening, but because of security and confidentiality concerns, we are going to show you a few photos!
This is a photo of this afternoon of a group that was protesting the Wyndham Resort. Take a look at the site, http://www.whatswrongwithwyndham.com , it is pretty compelling.
This is me about 3 hours ago in front of the VIP DESK. We were able to interview a lot of great people that work for the resort, and we will be bringing that to you live very soon.
Next week is Tahiti Village Las Vegas Week. Our investigative team will be filming all week. Oh, You know Tahiti Village, they are the ones who use those old movie stars that nobody cares about.. Didn't they use Rosanne Barr? Yep, that is the place! Who in the heck is this guy anyway... Allan Thicke??? Who is he!! We will be reporting live from Las Vegas, Nevada taking care of our VIP Clients who believe that they have been scammed by these timeshare companies.
So, if you are having problems with Tahiti Village or Wyndham, THIS IS THE TIME! to step up and let us know your issue.
Watch the video above and email us at vip@mycollector.com and let us know whats on your mind. If you have any other Las Vegas Timeshare Resorts you want us to look into, just let us know!
We will be broadcasting live regarding Timeshare Fraud on the ABC Radio Network and Citadel Broadcasting next week and will bring you more details as to how you can listen in your area.
Live From Las Vegas, Nevada
Robert Paisola
For The Time Share Chronicles
www.TimeshareChronicles.com
www.RobertPaisola.com
Here is some Information from the Whats Wrong With Wyndham Worldwide:
* California vs Trendwest - Complaint
* California vs Trendwest - Consent Decree
* Wixon vs Wyndham Resort Development - District Court Opinion
* Wixon vs Wyndham Resort Development - Order on Motion to Dismiss
* Wixon vs Wyndham Resort Development - Order Dismissing Second Complaint
* Wixon vs Wyndham Resort Development - Second Amended Complaint
Owners and Future Owners of WYNDHAM VACATION CREDITS...
Your Legal Rights may be affected!
Wyndham Resort Development has been sued in federal court by owners of vacation credits.
It is a class action. Wyndham is accused of committing these wrongs in its Vacation Credits practices:
Breach of Contract
Breach of Implied Covenant of Good Faith and Fair Dealing
Breach of Fiduciary Duty
Violation of California Vacation Ownership and Timeshare Act
Demands: Money damages, injunction to stop Fun Time booking preference and other things
Wyndham denies any wrongdoing. Wyndham’s tried to get the lawsuit dismissed but failed (except for one claim).
For more details see Wixon v. Wyndham Resort Development, C 07 2361, United States District Court, San Francisco.
If you have been solicited by timeshare operator WorldMark by Wyndham, your legal rights may be affected.
WorldMark (formerly Trendwest) was ordered to pay a total of $1.7 million in civil penalties, fees, and reimbursements.
It was also ordered to refrain from 35 separate illegal sales practices, including:
* Billing or charging a consumer without express written or oral authorization.
* Materially misrepresenting the location of resorts, availability of services, or the value of vacation credits.
The Robert Paisola and TimeshareChronicles.com Legal Disclaimer-
We are going to remain on site for another week. We will give you up to date information on how we are treated, and we may even take you on a Live Vacation Presentation that you will be able to listen to!
This is a NICE PROPERTY and we want to give this specific property the benefit of the doubt. So, as always, you can guarantee that I will give you the play bu play as it happens! If you are a member of the WhatsWrongWithWyndhamWorldwide.com group, contact us at 801-619-4700 and we will interview you on camera for our worldwide audience! Likewise , if you are from Wyndham Corporate, contact us, and we will do the same for you. Call or email robert@timesharechronicles.com
UPDATE: The miracle of the Internet! We just received an email from another Wyndham Victim requesting we go to Puerto Rico to Investigate, and YES, we will go anywhere in the world that you want us to go, to tell your story.
The Costs will vary by location, and you MUST BE A VIP MEMBER, however, if you want your story told in a BIG WAY, then this is the way to go. simply email Robert Paisola about this possibility.
11/20/2008
5/30/2008
Tahiti Village, Consolidated Resorts Scam Continues, by Robert Paisola
Mr. Robert Paisola
My husband and I are victims of the Tahiti Village, Consolidated Resorts time share scam. We subscumbed to the high pressure sale while on our honeymoon in Vegas. Upon our return, I got devestating news from my emloyer, I lost my job - buisness closed its doors- and therefore our income is now reduced by 50% ..we have been unable to make the remaining deposit payment to consolidated resorts, and we are now facing a pending lawsuit for the remaining balance on our contract of aprox $15,000 ( we have only paid $500 so far) We were told there is no way out of the contract, our five (calender ) days were used durring the vacation and travel, and included a Sunday- so were were unable to send certified revocation of contract letter in time to release us from the contract. (signed papers on a tuesday- flew back home friday, returned home at midnight, reviewed material on Sat- called but no service on weekends .. called Monday to learn we were screwed.)
Is there any hope for us, can someone help to expose this company for its high pressure, sneaky sales tactics and uncomprehensible binding contracts ? I feel we were mislead- the investment misrepresented, and the contract contains multitudes of fine print nearly incomprehensable, which when deciphered- are not details that were exlpained and presented to us at the time of sale.
Shouldnt there be a law to protect buyers in the event of a drastic change in financial or personal circumstances makes it impossible to fulfill the contract balance? We make about $21,000 a year now, single income -verses the combined estimated income of $50,000 we previously made... We are a family of three, soon to be four later this fall. Due to the change in income, we are already living on top ramen and pinching every penny to scrape by... we have no assets, not even a decent vehichle .. so the only way this company can get money from us is to garnish my husbands wages, which would put us into extreme poverty for who knows how long.
The has caused a myriad of problems for us as a newly married couple, and a second child on the way.. its the biggest mistake we have ever made. Im sorry we went to Vegas on our honeymoon.
We are looking at filing bankruptcy if we have to, there in no way we can live if my husbands wages are garnished... Its sad to consider, because we have otherwise good credit and not much outstanding debt... but what option do we have?
I aprecaite any advice you have to offer, and I apoligise for taking so much of your valuable time- I certianly apprecaite it,
Thank you ,
Audrey Stockham- Howell
5/08/2008
An Open Letter to Ken Molinaro, CEO of Playa Del Sol Resorts
Bryce LeBaron and Helen LeBaron
1190 Allgard Road
Qualicum Beach, B.C. V9K 2G4
May 8, 2008
Dear Mr. Robert Paisola;
As per our phone conversation a few minutes ago, I am attaching copies of two letters which I sent to Ken Molinaro outlining our utter disillusionment and unhappiness regarding our purchase of "timeshare" at Playa Del Sol Costa Sur in Puerto Vallarta, Mexico. You may not be surprised to learn that neither Molinaro nor the PDS board of directors to whom a similar letter of complaint was sent by (registered) mail have ever given a word of response or acknowledgment to my letters. I am extremely pleased to hear you say that a class action lawsuit against PDS is anticipated in the not too distant future. Please be assured that we will be most desirous of joining in that action whenever it is launched. Thank you for your work in this regard.
Sincerely, Bryce and Helen LeBaron
Letter One
Bryce and Helen LeBaron
1190 Allgard Road
Qualicum Beach, B.C. V9K 2G4
February 6, 2008
Mr. Ken Molinaro, CEO
Playa Del Sol Resorts
5080 Shoreham Place, Suite 100
San Diego, CA 92122
Dear Mr. Molinaro;
We sent you a letter dated November 8, 2007, but to date we have not had any response from either you or any of your staff. We are increasingly concerned about the lack of response to this previous letter and also to other communications by phone and letter to your customer service representatives and your board of directors regarding our great dissatisfaction around the issue of our PDS membership, and our inability to get reservations at Costa Sur, Puerto Vallarta, as we had been promised at the time of our purchase.
We currently are in contact with Mr. Robert Paisola and his Western Capital organization with reference to this matter, but before proceeding further into actions which would certainly prove detrimental to the PDS company image, it would greatly please us to resolve this matter promptly with you personally as requested in our previous letter. At the very least, it seems only good and ethical business practice to acknowledge receipt of our communications and address our concerns in some manner other than to simply ignore them. Will you kindly respond to us with some indication of your intent, what you are willing to do to give us a satisfactory resolution (cancellation of the contract and full refund of all monies paid to PDS Resorts).
It seems self evident that if the shoe were on your foot, if you had spent nearly $27,000 in good faith, expecting to be able to stay at Costa Sur (as promised) each year for several weeks, and instead had received nothing of value whatsoever, and indeed had been billed another maintenance fee for 2008 of $428, that you would be most unhappy. I remind you sir, that Mr. Joseph Potter, the PDS salesman at Costa Sur also promised us at the point of purchase, a rent back amount of $6,400 for each of the years 2007 and 2008. Clearly, since not a cent of that amount has been received by us to date, there was intentional misrepresentation (Downright Lying) and fraud on his part and through his agency by you and PDS Resorts. This is simply not acceptable behavior!
We look forward to an early response from you. Please do not disappoint us, sir.
Yours truly,
Bryce and Helen LeBaron PDS account #27693430
Phone (250) 752-8224
Letter Two
Bryce LeBaron
1190 Allgard Road
Qualicum Beach, B.C. V9k2G4
November 8, 2007
Mr. Ken Molinaro, CEO
Playa Del Sol Resorts
5080 Shoreham Place, Suite 100
San Diego, CA 92122
Dear Mr. Molinaro;
On January 18, 2007 my wife and I were given a sales presentation at PDS Costa Sur by Mr. Joseph Potter, and we decided to purchase a two bedroom, triple lockout, one primary week and one award week membership. We were given 50 “breakaway” weeks as part of the deal. We made it clear to Mr. Potter at that time that we were interested only in staying at Costa Sur in the future, not in any other hotels or locations in the PDS system. We additionally made it clear that we wished to use our membership only during January and the first half of February each year in the future. Mr. Potter told us that we could use any number of our breakaway weeks for this purpose until they were all used up; that in the meantime we could lease back to the PDS company our primary and award weeks plus one breakaway week on an annual basis for the next two years at the rate of $6,400 per annum to help us pay for the initial membership cost beginning with the year 2007. Mr. Potter guaranteed to us that we were leasing back on these terms for the next two years, 2007 and 2008.
At the time of making this deal, we asked him for those terms in writing and he informed us that they would be provided in a membership packet which would come to us by courier after our return home to Canada. We asked him to him to help us secure our reservations for the year 2008, and he said that we could not do this until after receipt of our membership package and our ID number. He gave us the date of February 28, 2007 as the day on which this packet would be delivered to us with the assurance that we could make our 2008 reservations for Costa Sur at that time.
The packet did not arrive on February 28, nor has it ever arrived to date. However, a bill for $428.00 for 2997 maintenance fee was waiting for us upon our arrival home, and after several telephone conversations with a Ms. Jamie LaRue and Mr. Potter in late February, we sent PDS a check for that amount, on the assurance by Mr. Potter that it, the 2007 maintenance fee, is fully refundable at the beginning of 2008, since we have agreed to lease back our weeks for the year; all this in spite of the fact that Ms. LaRue stated to me that PDS shows no record of any leaseback agreement.
In late February, I called on the reservations phone line to ask for reservations at Cost Sur for Jan/Feb 2008, and was informed by the agent there that she had not received the 2008 reservations calendar so it was impossible to book time, but to call back about the middle of March. On or about March 15, I called again and spoke to a man named Britt who informed me that Costa Sur is completely booked up already for January and February 2008, and that it is impossible for us to stay there during that time. He also told me that breakaway weeks cannot be used for February bookings. I see in our contract that it states that there are space availability restrictions for Award weeks, but I so far have failed to find any restriction regarding the use of breakaway weeks during those months.
Regarding the restrictions on Award weeks; in truth, after nearly eight hours of negotiations with Mr. Potter, we were so tired that we failed to catch that clause, or to realize that it seriously impacted the possibility of our future use as we had stated to him. He, in his very charming manner continued to assure us that there was nothing to be concerned about and that we would be very happy with our ability to come to stay at Costa Sur during Jan/Feb each year. As it now stands, we are extremely unhappy and frustrated with the situation, since we have paid to your company in excess of $26,000 and so far have not been able to access any of the benefits that were promised to us. During the months of March through July of this year I have called several times to the PDS customer service center in Santa Rosa, CA to attempt to get some help towards resolving our concerns. No one has really offered anything other than to suggest that we try; to get alternate bookings at different locations through Interval International. That is most definitely NOT an acceptable solution. Several months ago we sent a registered letter to the PDS board of directors outlining our unhappiness with this matter and requesting that they refund our monies paid back to us and void the contract, as there seems to be no way that we can expect to use what we thought we were purchasing. To date, there has been no acknowledgement of receipt of this letter although we know that it was received by the board.
Mr. Molinaro, if we go to a store and purchase an item which, upon trial at home proves to be unsatisfactory for any reason, we have only to return the item for a complete refund with few or no questions asked. This is the situation which we have here. We, in good faith, purchased a PDS membership which we were assured would fulfill our needs and desires to be able to stay at Costa Sur each year during January and the first half of February. Clearly this is not how things have worked out. We feel very badly about this and see no recourse now but for you to refund our money back and terminate our contract with PDS because it is not providing us with the services we were promised.
Our expenses to date are as follows:
Down payment $7,650.00 by VISA
RC 695.00 by VISA
Principal balance 17,850.00 by wire transfer
Maintenance fee (2007) 428.00 by check
Total $26,623.00
We urgently ask that you give our request immediate attention and that you please respond back to us by return mail, rather than to simply ignore this and do nothing as has happened thus far due to inaction by others in your organization. We request that you show good faith and ethical business practice towards us by settling this matter quickly.
Yours truly,
Bryce LeBaron
Acct. # 2769343
1190 Allgard Road
Qualicum Beach, B.C. V9K 2G4
May 8, 2008
Dear Mr. Robert Paisola;
As per our phone conversation a few minutes ago, I am attaching copies of two letters which I sent to Ken Molinaro outlining our utter disillusionment and unhappiness regarding our purchase of "timeshare" at Playa Del Sol Costa Sur in Puerto Vallarta, Mexico. You may not be surprised to learn that neither Molinaro nor the PDS board of directors to whom a similar letter of complaint was sent by (registered) mail have ever given a word of response or acknowledgment to my letters. I am extremely pleased to hear you say that a class action lawsuit against PDS is anticipated in the not too distant future. Please be assured that we will be most desirous of joining in that action whenever it is launched. Thank you for your work in this regard.
Sincerely, Bryce and Helen LeBaron
Letter One
Bryce and Helen LeBaron
1190 Allgard Road
Qualicum Beach, B.C. V9K 2G4
February 6, 2008
Mr. Ken Molinaro, CEO
Playa Del Sol Resorts
5080 Shoreham Place, Suite 100
San Diego, CA 92122
Dear Mr. Molinaro;
We sent you a letter dated November 8, 2007, but to date we have not had any response from either you or any of your staff. We are increasingly concerned about the lack of response to this previous letter and also to other communications by phone and letter to your customer service representatives and your board of directors regarding our great dissatisfaction around the issue of our PDS membership, and our inability to get reservations at Costa Sur, Puerto Vallarta, as we had been promised at the time of our purchase.
We currently are in contact with Mr. Robert Paisola and his Western Capital organization with reference to this matter, but before proceeding further into actions which would certainly prove detrimental to the PDS company image, it would greatly please us to resolve this matter promptly with you personally as requested in our previous letter. At the very least, it seems only good and ethical business practice to acknowledge receipt of our communications and address our concerns in some manner other than to simply ignore them. Will you kindly respond to us with some indication of your intent, what you are willing to do to give us a satisfactory resolution (cancellation of the contract and full refund of all monies paid to PDS Resorts).
It seems self evident that if the shoe were on your foot, if you had spent nearly $27,000 in good faith, expecting to be able to stay at Costa Sur (as promised) each year for several weeks, and instead had received nothing of value whatsoever, and indeed had been billed another maintenance fee for 2008 of $428, that you would be most unhappy. I remind you sir, that Mr. Joseph Potter, the PDS salesman at Costa Sur also promised us at the point of purchase, a rent back amount of $6,400 for each of the years 2007 and 2008. Clearly, since not a cent of that amount has been received by us to date, there was intentional misrepresentation (Downright Lying) and fraud on his part and through his agency by you and PDS Resorts. This is simply not acceptable behavior!
We look forward to an early response from you. Please do not disappoint us, sir.
Yours truly,
Bryce and Helen LeBaron PDS account #27693430
Phone (250) 752-8224
Letter Two
Bryce LeBaron
1190 Allgard Road
Qualicum Beach, B.C. V9k2G4
November 8, 2007
Mr. Ken Molinaro, CEO
Playa Del Sol Resorts
5080 Shoreham Place, Suite 100
San Diego, CA 92122
Dear Mr. Molinaro;
On January 18, 2007 my wife and I were given a sales presentation at PDS Costa Sur by Mr. Joseph Potter, and we decided to purchase a two bedroom, triple lockout, one primary week and one award week membership. We were given 50 “breakaway” weeks as part of the deal. We made it clear to Mr. Potter at that time that we were interested only in staying at Costa Sur in the future, not in any other hotels or locations in the PDS system. We additionally made it clear that we wished to use our membership only during January and the first half of February each year in the future. Mr. Potter told us that we could use any number of our breakaway weeks for this purpose until they were all used up; that in the meantime we could lease back to the PDS company our primary and award weeks plus one breakaway week on an annual basis for the next two years at the rate of $6,400 per annum to help us pay for the initial membership cost beginning with the year 2007. Mr. Potter guaranteed to us that we were leasing back on these terms for the next two years, 2007 and 2008.
At the time of making this deal, we asked him for those terms in writing and he informed us that they would be provided in a membership packet which would come to us by courier after our return home to Canada. We asked him to him to help us secure our reservations for the year 2008, and he said that we could not do this until after receipt of our membership package and our ID number. He gave us the date of February 28, 2007 as the day on which this packet would be delivered to us with the assurance that we could make our 2008 reservations for Costa Sur at that time.
The packet did not arrive on February 28, nor has it ever arrived to date. However, a bill for $428.00 for 2997 maintenance fee was waiting for us upon our arrival home, and after several telephone conversations with a Ms. Jamie LaRue and Mr. Potter in late February, we sent PDS a check for that amount, on the assurance by Mr. Potter that it, the 2007 maintenance fee, is fully refundable at the beginning of 2008, since we have agreed to lease back our weeks for the year; all this in spite of the fact that Ms. LaRue stated to me that PDS shows no record of any leaseback agreement.
In late February, I called on the reservations phone line to ask for reservations at Cost Sur for Jan/Feb 2008, and was informed by the agent there that she had not received the 2008 reservations calendar so it was impossible to book time, but to call back about the middle of March. On or about March 15, I called again and spoke to a man named Britt who informed me that Costa Sur is completely booked up already for January and February 2008, and that it is impossible for us to stay there during that time. He also told me that breakaway weeks cannot be used for February bookings. I see in our contract that it states that there are space availability restrictions for Award weeks, but I so far have failed to find any restriction regarding the use of breakaway weeks during those months.
Regarding the restrictions on Award weeks; in truth, after nearly eight hours of negotiations with Mr. Potter, we were so tired that we failed to catch that clause, or to realize that it seriously impacted the possibility of our future use as we had stated to him. He, in his very charming manner continued to assure us that there was nothing to be concerned about and that we would be very happy with our ability to come to stay at Costa Sur during Jan/Feb each year. As it now stands, we are extremely unhappy and frustrated with the situation, since we have paid to your company in excess of $26,000 and so far have not been able to access any of the benefits that were promised to us. During the months of March through July of this year I have called several times to the PDS customer service center in Santa Rosa, CA to attempt to get some help towards resolving our concerns. No one has really offered anything other than to suggest that we try; to get alternate bookings at different locations through Interval International. That is most definitely NOT an acceptable solution. Several months ago we sent a registered letter to the PDS board of directors outlining our unhappiness with this matter and requesting that they refund our monies paid back to us and void the contract, as there seems to be no way that we can expect to use what we thought we were purchasing. To date, there has been no acknowledgement of receipt of this letter although we know that it was received by the board.
Mr. Molinaro, if we go to a store and purchase an item which, upon trial at home proves to be unsatisfactory for any reason, we have only to return the item for a complete refund with few or no questions asked. This is the situation which we have here. We, in good faith, purchased a PDS membership which we were assured would fulfill our needs and desires to be able to stay at Costa Sur each year during January and the first half of February. Clearly this is not how things have worked out. We feel very badly about this and see no recourse now but for you to refund our money back and terminate our contract with PDS because it is not providing us with the services we were promised.
Our expenses to date are as follows:
Down payment $7,650.00 by VISA
RC 695.00 by VISA
Principal balance 17,850.00 by wire transfer
Maintenance fee (2007) 428.00 by check
Total $26,623.00
We urgently ask that you give our request immediate attention and that you please respond back to us by return mail, rather than to simply ignore this and do nothing as has happened thus far due to inaction by others in your organization. We request that you show good faith and ethical business practice towards us by settling this matter quickly.
Yours truly,
Bryce LeBaron
Acct. # 2769343
5/01/2008
Timeshare in Puerto Vallarta -Travel Escapes Club -Scam Scam Scam, Robert Paisola Responds
Hello Mr. Paisola,
My name is Maribel Reyes, and I was suckered into buying a timeshare in about 3 weeks ago. I was led to believe that there would be no refunds if I chose to cancel by purposely misleading me and having me initial what was actually the liquidation clause. Lots of things were promised to us, like very cheap airfare as an added perk to the timeshare, they even supposedly looked up airfare for us and gave a quote so we could see what a great discount it was. Now when I try to look up the airfare it is no where near the same price, and then when I try to call the Travel Escapes Club they called I can't even get through to a live person, nor even sign up on the website. Unfortunately, I know they try to cover all bases with the contract, and the contract is what is binding. That really embarrasses me. I did read through it, but not close enough where at the signature line it stated there were more clauses on the back side. The cancellation rights were conveniently placed on the backside, the only one of the documents that had writing on the backside. They took their time to review everything with me in great detail except for the back of the contract form. I never thought anyone could be so dishonest as to have clauses laid out after the signature line. I feel duped, I put a deposit of over $3000 and have a balance of $12000. I called the timeshare company with my complaint of misrepresentation of the contract, but the reply was, "you didn't read your contract. Make the most of it now." Is there anything I can do to get out of this? I would even be willing to lose some of the deposit to end the contract. I've made a formal complaint to the BBB. Do you have any other ideas? I've heard the PROFECO isn't so great and may actually be corrupt sideing with the timeshares. Please help.
Maribel
4/02/2008
WESTGATE RESORTS- THE VICTIMS LINE UP- ROBERT PAISOLA RESPONDS
Mr. Paisola,
thank you for taking the time to read this. I have spent the last few hrs reading alot of your replies. As I was just introduced to this website by another disgruntled timeshare owner.
You see, like most people I did most of my research on timeshare ownership after I bought mine. I purchased an every other yr starting 2010 a 1 bedroom at PH Towers in Vegas.
I paid 19k and after reading all these posts on this website I fell for the same tactics. I managed to give them as much as I can afford for a down payment (2k) and am financing the rest with them at 16% interest like 311 month for 15 yrs. Right now I'm managing to afford this, I just recently purchased in Jan 08. But after gaining knowledge, Why did I not know about buying on the resale market. What a bad financial move right???
How could I have not known I would only be able to get 20% of what I paid for, ESPECIALLY since i told my sales rep that the only reason I want to buy it, is so I can sell it in the near future and hope to make a nice profit because I believed PH Towers was different and unique and new construction and elegant and what not??? She just nodded her head and must have been thinking to herself "boy, this guy has no clue" How come there is no public awareness on this subject.
I read about some class action lawsuits I mean how can I get more info on that, is there someone really gonna file one against not only Westgate but others as well as they are all deceptive.
Anyways I just needed to vent a little bit after reading all these posts, Right now I'm managing to make the pmt but I am going to try and use it to my advantage I think. I mean being Westgate gold owner BS or whatever, I should be able to get good deals on trips, so maybe I can turn into a mini travel agency and advertise trips and charge them more money for what Westgate will give it to me for.
I realize there may not be any hope for me in selling this timeshare for a profit (eventhough I have it on ebay as we speak) so either I am going to have to enjoy it, use it, pay maint fees, but try to make the most of the situation by making money from some of its membership priveleges.
Do you have any advice for me as I'm sure there are many of us timeshare owners out there who could use some.
Thanks alot, Pat
thank you for taking the time to read this. I have spent the last few hrs reading alot of your replies. As I was just introduced to this website by another disgruntled timeshare owner.
You see, like most people I did most of my research on timeshare ownership after I bought mine. I purchased an every other yr starting 2010 a 1 bedroom at PH Towers in Vegas.
I paid 19k and after reading all these posts on this website I fell for the same tactics. I managed to give them as much as I can afford for a down payment (2k) and am financing the rest with them at 16% interest like 311 month for 15 yrs. Right now I'm managing to afford this, I just recently purchased in Jan 08. But after gaining knowledge, Why did I not know about buying on the resale market. What a bad financial move right???
How could I have not known I would only be able to get 20% of what I paid for, ESPECIALLY since i told my sales rep that the only reason I want to buy it, is so I can sell it in the near future and hope to make a nice profit because I believed PH Towers was different and unique and new construction and elegant and what not??? She just nodded her head and must have been thinking to herself "boy, this guy has no clue" How come there is no public awareness on this subject.
I read about some class action lawsuits I mean how can I get more info on that, is there someone really gonna file one against not only Westgate but others as well as they are all deceptive.
Anyways I just needed to vent a little bit after reading all these posts, Right now I'm managing to make the pmt but I am going to try and use it to my advantage I think. I mean being Westgate gold owner BS or whatever, I should be able to get good deals on trips, so maybe I can turn into a mini travel agency and advertise trips and charge them more money for what Westgate will give it to me for.
I realize there may not be any hope for me in selling this timeshare for a profit (eventhough I have it on ebay as we speak) so either I am going to have to enjoy it, use it, pay maint fees, but try to make the most of the situation by making money from some of its membership priveleges.
Do you have any advice for me as I'm sure there are many of us timeshare owners out there who could use some.
Thanks alot, Pat
4/01/2008
Royal Holiday Club (RHC) Screws THOUSANDS of Americans, Robert Paisola Responds
Dear Robert Paisola,
We are writing to advise you of the illegitimate business being conducted by the Royal Holiday Club (RHC) within Mexico. This company is successfully passing themselves off as a legitimate business and with their bad business practices are siphoning hard earned money from American citizens. RHC has a rating of ‘F’ for failure with the American Better Business Bureau.
We are a husband and a wife heavily involved in helping people in our community in different ways. This includes helping Mexican immigrants who have come to the United States and do not speak much English with their banking needs, so that their hard earned money is secured and managed properly. We live in California, but have been frequent visitors of Mexico for several years. We have always been impressed with the extremely high work ethic and kindness of the Mexican people, until now. On January 25, 2005 while on our usual annual vacation to Puerto Vallarta, Jalisco and after hours of being pressured by a taxi driver (named Angel) by the airport to attend a free breakfast and presentation, we finally agreed to attend. Angel advised us that by just attending the presentation he would get paid and be able to better support his family. He was very convincing and our hearts went out to him, so we wanted to help.
We had breakfast at the RHC sales office in the Los Tules Resort, and then we were paired up with a very high pressure salesman (named Claudio) who talked to us for hours adding incentive on top of incentive in order to convince us to sign a contract to buy Vacation Club Membership. This included promising 2-4 weeks a year at a 5-star plus resort and two free airline tickets per year anywhere in the world with no black out dates at any time - guaranteed. However, we continued to refuse the offers.
Even though we refused, he stood up, rang a loud bell and announced to everyone in the room that we were the newest club members and had everyone applaud. This was very awkward for us and we were extremely uncomfortable and embarrassed. He showed us paperwork with amounts that we would not agree to and then on top of that added fees and closing costs that were never mentioned during the presentation. We were initially advised that 15,000 points would cost $12,116, when actually we had to pay $14,835 due to fees, closing cost and sales taxes. We could not understand why there would be fees or closing costs on vacation club POINTS not related to any actual real estate. We refused to pay any additional fees, yet he continued to congratulate us on a membership we still did not agree to, served us Margaritas and wine in celebration, asked us for ID and a credit card. (I’m sure serving alcohol was just another tactic to get people to make a commitment when they are not able to think as clearly.)
When we continued to refuse to pay additional fees, he offered us an annuity for the amount we were paying with “Granthix Capital Financial Services” saying that we would get our money back (plus interest accumulated over the 30 years) after 30 years of membership. Additionally, they had offered us a number of free weeks and a cruise as incentives to sign. We were advised there would be no black out periods or holiday exclusions, that we could go to Europe or on cruises or basically anywhere such as Disney properties, etc. We were not given time to see/inspect any of those offers – as we had 30 days to cancel.
We finally agreed after five hours of pushy sales tactics and incentives geared to lure us into signing a contract to buy 15,000 annual credits. The sales person (Claudio) and Veronica Aguirre De Los Reyes had us sign lots of different pages/papers without giving us enough time to read anything. All they kept saying was, “don’t worry, you have 30 days to cancel the contract for any reason, just sign the contract now, enjoy your vacation and when you are back home read the contract and if there is anything that concern you let us know”
Once home, a few days later, when we actually did read the entire contract, we discovered it was not what was offered and agreed to, and that we had been victims of a clever scam. None of the incentives we were promised were included in the contract and instead there were several exclusions and restrictions we were not previously advised of. Our contract also stated ‘This agreement cannot be cancelled by either party….”, even though we were told we had 30 days to cancel. This is fraudulent according to Mexico Law. The contract also stated that we agreed with the club’s rules/regulations which we had not been given a copy of to read.
On January 28, 2005 (3 days after signing the contract and within the five-day cancellation period) we called RHC and requested to cancel the contract. We were placed on hold for an unreasonable amount of time and transferred to multiple people all stating the same thing, “I am sorry, I am not the person you need to speak to, let me transfer you” (some of the people we spoke to were: Rachael, Lisa Aranda, Marco and Richall) Unfortunately, we got the run around and no one was able to help us. We were threatened and told that the contract could not be canceled and that if we did not pay the remaining portion of the promissory note and the annual maintenance fee, RHC would report us to the Credit Bureaus and ruin our credit. All the individuals were extremely rude and unprofessional to us over the phone.
On February 2, 2005 we mailed a certified letter to RHC requesting a cancellation of the contract and a full refund. On February 15, 2005 Patrick Buchanan (Spokesman of the Board of Directors at RHC) mailed us a letter refusing our request to cancel the contract because Clause 6 on our purchase and sale agreement reads: “This agreement cannot be canceled by either party...". However, we know that this clause in the contract is in direct violation of Article 56 according to Mexican Law (ARTICLE 56 OF LEY Federal de Protección al Consumidor)
After a month or so of disappointing disputes and being forced to pay off the promissory note and maintenance fees, we decided to try to get the best out of this “Vacation Club Membership”. However, over the past two years we checked the RHC website to book a vacation realizing that 15,000 credits are only enough to go for 1 week to a few RHC locations (mostly in Mexico) out of 3,000 locations around the world that RHC claimed we would have access to. Furthermore, of these few locations there are only a few weeks during the year that the rooms are available and if the resort is an “all inclusive resort” members are subjected and forced to pay ridiculously higher rates for the food/beverages. Initially, the salesman asked us lots of questions about how we take vacations and only presented us with the one plan of 15,000 points, indicating that this would meet our specific personal vacation needs. Obviously, his assessment of our vacation needs was not accurate and we were misled into purchasing a plan that is basically useless without having to spend additional money.
The language in the contract states that we can cancel if the company was in default of their obligations in any way, which RHC obviously is. We have made additional attempts to cancel the contract via mail/email but have received no good response.
A few months ago we decided to confront RHC again to have our contract cancelled and get a full refund. In researching how best to do that, we found many websites full of people that have also been victimized by RHC and who were trying to get out from their contracts. We found that RHC is a habitual fraudulent business.
I filed a complaint with PROFECO this year, but apparently they can only help victims within one year from the date the contract was signed.
RHC claims to be one of the largest and most successful vacation clubs in the world, however they are also one of the most dishonest and despicable organizations whose success is based solely on misrepresenting and scamming others. They further claim that their company has always been careful to comply with the local laws of all countries they operate in; however this is a false statement.
According to The Federal Consumer Protection Law of Mexico, they have violated the following rights:
- Right to receive sufficient and truthful information about the products acquired (Articles 32, 33 & 34 of the Federal Consumer Protection Law)
- Right to receive guaranties in clear and precise terms (Article 78 of the Federal Consumer Protection Law).
- Right to receive clear and sufficient information about the acquisition of time share. (Articles 64 & 65 of the Federal Consumer Protection Law)
- And probably many others.
Furthermore, there are thousands of new and old Royal Holiday victims all over the internet consistently reporting RHC as a company that misrepresents the services they claim to provide, and that RHC refuses to honor the five-day Mexican right of cancellation policy. Obviously, we are not the only ones being subjected to this type of unprofessional and dishonest experience.
As I’m sure you can imagine, this has been the most disappointing and frustrating experience of our lives. We are pleading for your assistance in helping us to resolve this matter by releasing us from this fraudulent contract and getting a full refund.
Thank you in advance for your attention and cooperation in this very serious matter.
Sincerely,
Giacomo & Violet
Walnut Creek, CA 94597
U.S.A.
P.S. To provide you with some additional background on the multitude of problems that other people have had with this company, I have included the following websites for your reference:
http://www.thesqueakywheel.com (search for Royal Holiday)
http://www.royal-holidaysucks.com
http://www.complaintsboard.com/?search=royal+holiday
http://www.ripoffreport.com ---> (search for Royal Holiday)
http://royalholiday.info/4.html
http://www.complaintsboard.com/complaints/royal-holiday-c12111.html
http://www.royallyscammed.com
There is also a Yahoo group called Royal_Holiday_scam which includes more then 1000 members.
We are writing to advise you of the illegitimate business being conducted by the Royal Holiday Club (RHC) within Mexico. This company is successfully passing themselves off as a legitimate business and with their bad business practices are siphoning hard earned money from American citizens. RHC has a rating of ‘F’ for failure with the American Better Business Bureau.
We are a husband and a wife heavily involved in helping people in our community in different ways. This includes helping Mexican immigrants who have come to the United States and do not speak much English with their banking needs, so that their hard earned money is secured and managed properly. We live in California, but have been frequent visitors of Mexico for several years. We have always been impressed with the extremely high work ethic and kindness of the Mexican people, until now. On January 25, 2005 while on our usual annual vacation to Puerto Vallarta, Jalisco and after hours of being pressured by a taxi driver (named Angel) by the airport to attend a free breakfast and presentation, we finally agreed to attend. Angel advised us that by just attending the presentation he would get paid and be able to better support his family. He was very convincing and our hearts went out to him, so we wanted to help.
We had breakfast at the RHC sales office in the Los Tules Resort, and then we were paired up with a very high pressure salesman (named Claudio) who talked to us for hours adding incentive on top of incentive in order to convince us to sign a contract to buy Vacation Club Membership. This included promising 2-4 weeks a year at a 5-star plus resort and two free airline tickets per year anywhere in the world with no black out dates at any time - guaranteed. However, we continued to refuse the offers.
Even though we refused, he stood up, rang a loud bell and announced to everyone in the room that we were the newest club members and had everyone applaud. This was very awkward for us and we were extremely uncomfortable and embarrassed. He showed us paperwork with amounts that we would not agree to and then on top of that added fees and closing costs that were never mentioned during the presentation. We were initially advised that 15,000 points would cost $12,116, when actually we had to pay $14,835 due to fees, closing cost and sales taxes. We could not understand why there would be fees or closing costs on vacation club POINTS not related to any actual real estate. We refused to pay any additional fees, yet he continued to congratulate us on a membership we still did not agree to, served us Margaritas and wine in celebration, asked us for ID and a credit card. (I’m sure serving alcohol was just another tactic to get people to make a commitment when they are not able to think as clearly.)
When we continued to refuse to pay additional fees, he offered us an annuity for the amount we were paying with “Granthix Capital Financial Services” saying that we would get our money back (plus interest accumulated over the 30 years) after 30 years of membership. Additionally, they had offered us a number of free weeks and a cruise as incentives to sign. We were advised there would be no black out periods or holiday exclusions, that we could go to Europe or on cruises or basically anywhere such as Disney properties, etc. We were not given time to see/inspect any of those offers – as we had 30 days to cancel.
We finally agreed after five hours of pushy sales tactics and incentives geared to lure us into signing a contract to buy 15,000 annual credits. The sales person (Claudio) and Veronica Aguirre De Los Reyes had us sign lots of different pages/papers without giving us enough time to read anything. All they kept saying was, “don’t worry, you have 30 days to cancel the contract for any reason, just sign the contract now, enjoy your vacation and when you are back home read the contract and if there is anything that concern you let us know”
Once home, a few days later, when we actually did read the entire contract, we discovered it was not what was offered and agreed to, and that we had been victims of a clever scam. None of the incentives we were promised were included in the contract and instead there were several exclusions and restrictions we were not previously advised of. Our contract also stated ‘This agreement cannot be cancelled by either party….”, even though we were told we had 30 days to cancel. This is fraudulent according to Mexico Law. The contract also stated that we agreed with the club’s rules/regulations which we had not been given a copy of to read.
On January 28, 2005 (3 days after signing the contract and within the five-day cancellation period) we called RHC and requested to cancel the contract. We were placed on hold for an unreasonable amount of time and transferred to multiple people all stating the same thing, “I am sorry, I am not the person you need to speak to, let me transfer you” (some of the people we spoke to were: Rachael, Lisa Aranda, Marco and Richall) Unfortunately, we got the run around and no one was able to help us. We were threatened and told that the contract could not be canceled and that if we did not pay the remaining portion of the promissory note and the annual maintenance fee, RHC would report us to the Credit Bureaus and ruin our credit. All the individuals were extremely rude and unprofessional to us over the phone.
On February 2, 2005 we mailed a certified letter to RHC requesting a cancellation of the contract and a full refund. On February 15, 2005 Patrick Buchanan (Spokesman of the Board of Directors at RHC) mailed us a letter refusing our request to cancel the contract because Clause 6 on our purchase and sale agreement reads: “This agreement cannot be canceled by either party...". However, we know that this clause in the contract is in direct violation of Article 56 according to Mexican Law (ARTICLE 56 OF LEY Federal de Protección al Consumidor)
After a month or so of disappointing disputes and being forced to pay off the promissory note and maintenance fees, we decided to try to get the best out of this “Vacation Club Membership”. However, over the past two years we checked the RHC website to book a vacation realizing that 15,000 credits are only enough to go for 1 week to a few RHC locations (mostly in Mexico) out of 3,000 locations around the world that RHC claimed we would have access to. Furthermore, of these few locations there are only a few weeks during the year that the rooms are available and if the resort is an “all inclusive resort” members are subjected and forced to pay ridiculously higher rates for the food/beverages. Initially, the salesman asked us lots of questions about how we take vacations and only presented us with the one plan of 15,000 points, indicating that this would meet our specific personal vacation needs. Obviously, his assessment of our vacation needs was not accurate and we were misled into purchasing a plan that is basically useless without having to spend additional money.
The language in the contract states that we can cancel if the company was in default of their obligations in any way, which RHC obviously is. We have made additional attempts to cancel the contract via mail/email but have received no good response.
A few months ago we decided to confront RHC again to have our contract cancelled and get a full refund. In researching how best to do that, we found many websites full of people that have also been victimized by RHC and who were trying to get out from their contracts. We found that RHC is a habitual fraudulent business.
I filed a complaint with PROFECO this year, but apparently they can only help victims within one year from the date the contract was signed.
RHC claims to be one of the largest and most successful vacation clubs in the world, however they are also one of the most dishonest and despicable organizations whose success is based solely on misrepresenting and scamming others. They further claim that their company has always been careful to comply with the local laws of all countries they operate in; however this is a false statement.
According to The Federal Consumer Protection Law of Mexico, they have violated the following rights:
- Right to receive sufficient and truthful information about the products acquired (Articles 32, 33 & 34 of the Federal Consumer Protection Law)
- Right to receive guaranties in clear and precise terms (Article 78 of the Federal Consumer Protection Law).
- Right to receive clear and sufficient information about the acquisition of time share. (Articles 64 & 65 of the Federal Consumer Protection Law)
- And probably many others.
Furthermore, there are thousands of new and old Royal Holiday victims all over the internet consistently reporting RHC as a company that misrepresents the services they claim to provide, and that RHC refuses to honor the five-day Mexican right of cancellation policy. Obviously, we are not the only ones being subjected to this type of unprofessional and dishonest experience.
As I’m sure you can imagine, this has been the most disappointing and frustrating experience of our lives. We are pleading for your assistance in helping us to resolve this matter by releasing us from this fraudulent contract and getting a full refund.
Thank you in advance for your attention and cooperation in this very serious matter.
Sincerely,
Giacomo & Violet
Walnut Creek, CA 94597
U.S.A.
P.S. To provide you with some additional background on the multitude of problems that other people have had with this company, I have included the following websites for your reference:
http://www.thesqueakywheel.com (search for Royal Holiday)
http://www.royal-holidaysucks.com
http://www.complaintsboard.com/?search=royal+holiday
http://www.ripoffreport.com ---> (search for Royal Holiday)
http://royalholiday.info/4.html
http://www.complaintsboard.com/complaints/royal-holiday-c12111.html
http://www.royallyscammed.com
There is also a Yahoo group called Royal_Holiday_scam which includes more then 1000 members.
3/27/2008
Consolidated Resorts Scams Fox News Media Anchor, Robert Paisola Investigates
Dear Mr. Paisola,
I hope you can help me.
5 years ago, my husband and I got roped into buying a timeshare from Consolidated Resorts (Tahiti-Las Vegas) through many misrepresentations and high-pressured sales.
They threw in all kinds of extra incentives including 5 FREE TRIPS to our choice of locations worldwide. The catch - we had to buy the airfare THROUGH THEM - which cost more than the actual trips, we would later find out.
We bought a 1-bedroom, every other year for $8,995.
After we agreed on a price, they said they need a down payment of more than $2,000. We paid it.
2 days later we got cold feet and called and asked to cancel the sale. They said the person we had to talk to was not in but someone would call us back. No on called and when we called again once we returned home they said it was too late.
We financed it for 14.9 percent - BUT our sales people swore up and down that since this is a deeded property that we own, we can refinance through our own bank for a lower interest rate. Our bank, of course said no, since they have no recourse to repossess.
So, we have been paying our $160/month for 5 years... thinking we must be paid off soon, we called to check on our balance (we never get any statements) and they said we still owe $4,952. I asked how that is possible and they "mentioned" the $1.98 finance charge - PER DAY!!!! We have been paying $60 per month for finance charges per month on top of the interest!!!! They NEVER mentioned this as we would have never agreed.
And, they claim we owed $8,995 AFTER the down payment. This was NOT our original agreement.
I am beyond sick over this entire thing.
By the way, we have NEVER spent even a single night at Tahiti. The thought of it makes me want to cry. We also pay nearly $200 in maintenance fees every year.
Can you please offer advice as to what we can do???
I have lost more than a few nights sleep over this and I just want out.
Thanks,
JULIE
I hope you can help me.
5 years ago, my husband and I got roped into buying a timeshare from Consolidated Resorts (Tahiti-Las Vegas) through many misrepresentations and high-pressured sales.
They threw in all kinds of extra incentives including 5 FREE TRIPS to our choice of locations worldwide. The catch - we had to buy the airfare THROUGH THEM - which cost more than the actual trips, we would later find out.
We bought a 1-bedroom, every other year for $8,995.
After we agreed on a price, they said they need a down payment of more than $2,000. We paid it.
2 days later we got cold feet and called and asked to cancel the sale. They said the person we had to talk to was not in but someone would call us back. No on called and when we called again once we returned home they said it was too late.
We financed it for 14.9 percent - BUT our sales people swore up and down that since this is a deeded property that we own, we can refinance through our own bank for a lower interest rate. Our bank, of course said no, since they have no recourse to repossess.
So, we have been paying our $160/month for 5 years... thinking we must be paid off soon, we called to check on our balance (we never get any statements) and they said we still owe $4,952. I asked how that is possible and they "mentioned" the $1.98 finance charge - PER DAY!!!! We have been paying $60 per month for finance charges per month on top of the interest!!!! They NEVER mentioned this as we would have never agreed.
And, they claim we owed $8,995 AFTER the down payment. This was NOT our original agreement.
I am beyond sick over this entire thing.
By the way, we have NEVER spent even a single night at Tahiti. The thought of it makes me want to cry. We also pay nearly $200 in maintenance fees every year.
Can you please offer advice as to what we can do???
I have lost more than a few nights sleep over this and I just want out.
Thanks,
JULIE
Planet Hollywood Towers by Westgate in Las Vegas, Pure Hell, by Robert Paisola
Planet Hollywood Towers by Westgate in Las Vegas
Dear Robert,
Please excuse my approach. I obtained your email address from advise that you have provided to another timeshare owner on allexperts.com. I am in a similar situation to Sunhee who purchased a timeshare at Planet Hollywood Towers by Westgate in Las Vegas.
My wife and I live in the UK and signed for the timeshare in September. I have made several communications to Westgate explaining my wish to cancel, but have yet to receive a response. As I'm sure you understand It's not very easy to get hold of them especially as I live in the UK. I have even sent an email to the salesman that we dealt with, without any response.
I really hope that you can help my wife and I as we don't know where else to turn and we are now 6 months furher down the line. The next step for us is contacting our credit card company (who continue to process payments). We don't feel that this would be productive at this stage as it would only involve another party to deal with and we would rather correct the issue at source.
I look forward to your response. If you require any further information (I'm sure you will) then please don't hesitate to request it.
Many Thanks in advance for your assistance
Rick
Dear Robert,
Please excuse my approach. I obtained your email address from advise that you have provided to another timeshare owner on allexperts.com. I am in a similar situation to Sunhee who purchased a timeshare at Planet Hollywood Towers by Westgate in Las Vegas.
My wife and I live in the UK and signed for the timeshare in September. I have made several communications to Westgate explaining my wish to cancel, but have yet to receive a response. As I'm sure you understand It's not very easy to get hold of them especially as I live in the UK. I have even sent an email to the salesman that we dealt with, without any response.
I really hope that you can help my wife and I as we don't know where else to turn and we are now 6 months furher down the line. The next step for us is contacting our credit card company (who continue to process payments). We don't feel that this would be productive at this stage as it would only involve another party to deal with and we would rather correct the issue at source.
I look forward to your response. If you require any further information (I'm sure you will) then please don't hesitate to request it.
Many Thanks in advance for your assistance
Rick
3/07/2008
A Mayan Resorts Cabo Member Gets Royally Screwed- Robert Paisola Investigates
Dear Mr. Robert Paisola,
Your web-site intrigued me. I am a Mayan Resorts member – bought 2 bedroom suite at Regency level in Cabos. Very excited and actually have been invited to use the GRAND Mayan level every year with special letter invite until our Regency is built (not started yet – new Marina area where the golf courses are).
We were so excited to be able to even get through the phone line on July 31 (one heck of a crazy and frustrating way to reserve your winter vacation I would say – that should be disclosed to prospective owners – quite disappointing process). Anyway, like I said, finally we get through and had to accept a Sunday to Sunday reservation which we did quite happily. We were heading to Los Cabos with our family of 6 adults and 1 baby (21 months). Had to make lots of non-refundable air flights (we are in Canada across the border from US at Detroit MI) so we fly out of Detroit – we all got our passports and took time off work – first family vacation in a long time – so anxious to show our kids the area that we fell in love with enough to buy ownership there.
Then the fateful message is left on our home phone late Saturday afternoon from Dallas – “we are sorry Mr. and Mrs. Weber – we will not be able to honour your reservation at the Grand Mayan tomorrow” (this was 12 hours before our flight time). I thought I was having a heart attack. We had prepared so much for this vacation – took care of every little detail so that this would be the vacation of all vacations for my family – and believe me, we have all been through lots of sorrow this year and we all needed this very badly. At this point, we were already heading to Detroit in order to catch our flight out early Sunday morning – we just happened to check messages at home to listen to this most disturbing message. Luckily we had our computer with us – we were in a panic – no assistance from Grupo Mayan and no followup messages – they did not answer the 1-800-421-4161 number (probably because they were closed late Saturday afternoon). This was disgusting and appalling – there was no turning back – we had already spent $3500 US on 6 adult non-refundable flights. We called the Grand Mayan directly and e-mailed them directly – both responses were apologizing for the strike, but re-directed us back to 1-800-421-4161 where no one would answer. We spent significant long distance phone calls waiting and waiting – there was not even a spot to leave a message – the calls were simply disconnected after their message. We were so frustrated at this point. That we decided to call Jairo Romero who sold us our ownership last year. He was kind enough to give us his personal cell # in case we ever had a problem – well, you may know him and realize that he has moved on from the Mayan Resorts – however he was kind enough to re-direct us to the Royal Solaris (where we stayed last year and took the presentation at the Mayan and bought at the Mayan). Because we were RCI members, we got a rate of $1745 per couple - $5,500 US on my credit card, but at least my family got their vacation. I was positive that our ownership would compensate us for this terrible disaster was the strike was over.
Well, after the strike ended on the 6th day of our vacation, we were allowed to tour the facility (we were staying just 2 doors down). As you know, it was not completed last year so we were so excited to see it. Alexandro (the concierge) had been assisting us by e-mail with every detail (including a crib) and was also looking forward to meeting us. He obliged our tour and felt very bad about the strike and the fact that we were not assisted by Dallas. We faxed over our credit card receipt to the Dallas location and he assisted in doing that for us. We waited while he made a phone call to confirm receipt. They told him that they would need our final checkout statement so when we got home, I went directly to UPS and faxed it to them and received a confirm.
Still nothing back from Dallas, so I called there yesterday. They are telling me there is nothing they can do and will not compensate me other than give me my week back (gee thanks - $640 maintenance fee paid last year for this trip already) – there is a big difference from $5,500 US to $640 US wouldn’t you say?
We are disgusted and want all prospective Mayan buyers to be aware of how terrible they treat their owners. They have not heard the last of me, but I was interested in your web-site since you actually train their sellers. Perhaps you should be training the owners too.
Thanks for listening.
Sue & Fred
Your web-site intrigued me. I am a Mayan Resorts member – bought 2 bedroom suite at Regency level in Cabos. Very excited and actually have been invited to use the GRAND Mayan level every year with special letter invite until our Regency is built (not started yet – new Marina area where the golf courses are).
We were so excited to be able to even get through the phone line on July 31 (one heck of a crazy and frustrating way to reserve your winter vacation I would say – that should be disclosed to prospective owners – quite disappointing process). Anyway, like I said, finally we get through and had to accept a Sunday to Sunday reservation which we did quite happily. We were heading to Los Cabos with our family of 6 adults and 1 baby (21 months). Had to make lots of non-refundable air flights (we are in Canada across the border from US at Detroit MI) so we fly out of Detroit – we all got our passports and took time off work – first family vacation in a long time – so anxious to show our kids the area that we fell in love with enough to buy ownership there.
Then the fateful message is left on our home phone late Saturday afternoon from Dallas – “we are sorry Mr. and Mrs. Weber – we will not be able to honour your reservation at the Grand Mayan tomorrow” (this was 12 hours before our flight time). I thought I was having a heart attack. We had prepared so much for this vacation – took care of every little detail so that this would be the vacation of all vacations for my family – and believe me, we have all been through lots of sorrow this year and we all needed this very badly. At this point, we were already heading to Detroit in order to catch our flight out early Sunday morning – we just happened to check messages at home to listen to this most disturbing message. Luckily we had our computer with us – we were in a panic – no assistance from Grupo Mayan and no followup messages – they did not answer the 1-800-421-4161 number (probably because they were closed late Saturday afternoon). This was disgusting and appalling – there was no turning back – we had already spent $3500 US on 6 adult non-refundable flights. We called the Grand Mayan directly and e-mailed them directly – both responses were apologizing for the strike, but re-directed us back to 1-800-421-4161 where no one would answer. We spent significant long distance phone calls waiting and waiting – there was not even a spot to leave a message – the calls were simply disconnected after their message. We were so frustrated at this point. That we decided to call Jairo Romero who sold us our ownership last year. He was kind enough to give us his personal cell # in case we ever had a problem – well, you may know him and realize that he has moved on from the Mayan Resorts – however he was kind enough to re-direct us to the Royal Solaris (where we stayed last year and took the presentation at the Mayan and bought at the Mayan). Because we were RCI members, we got a rate of $1745 per couple - $5,500 US on my credit card, but at least my family got their vacation. I was positive that our ownership would compensate us for this terrible disaster was the strike was over.
Well, after the strike ended on the 6th day of our vacation, we were allowed to tour the facility (we were staying just 2 doors down). As you know, it was not completed last year so we were so excited to see it. Alexandro (the concierge) had been assisting us by e-mail with every detail (including a crib) and was also looking forward to meeting us. He obliged our tour and felt very bad about the strike and the fact that we were not assisted by Dallas. We faxed over our credit card receipt to the Dallas location and he assisted in doing that for us. We waited while he made a phone call to confirm receipt. They told him that they would need our final checkout statement so when we got home, I went directly to UPS and faxed it to them and received a confirm.
Still nothing back from Dallas, so I called there yesterday. They are telling me there is nothing they can do and will not compensate me other than give me my week back (gee thanks - $640 maintenance fee paid last year for this trip already) – there is a big difference from $5,500 US to $640 US wouldn’t you say?
We are disgusted and want all prospective Mayan buyers to be aware of how terrible they treat their owners. They have not heard the last of me, but I was interested in your web-site since you actually train their sellers. Perhaps you should be training the owners too.
Thanks for listening.
Sue & Fred
2/27/2008
Westgate Resorts Scam-David Siegel- Robert Paisola Responds
EXCLUSIVE- WESTGATERESORTSBANKRUPTCY.COM
UPDATED OCTOBER 11, 2012
READ ALL THE LATEST UPDATES HERE:
http://timesharescamsupdate.blogspot.com/2012/10/welcome-to-westgateresortsbankruptcycom.html
APRIL 2012 LEGAL UPDATE:
http://www.ftc.gov/os/caselist/0623123/090127westgatestiporder.pdf
OCTOBER 2010 UPDATE
http://timesharescamsupdate.blogspot.com/2010/09/hey-david-siegel-westgate-resorts-you.html
and
May 2010 UPDATE
It seems that David Siegel is getting very nervous about this worldwide post to this site. We simply thought that you, the American Public, deserves to know what this man is now trying so hard to do.
David Siegel has hired people all over the world to try to get us to stop talking about his company Westgate Resorts, and how many people that they have screwed over. He says that he is loosing money because of our coverage. Well, David, you you have the 200 hours of tapes that we have FROM YOUR OWN EMPLOYEES telling us what you do and how you operate your companies, you would never let up either. So, now that we are clear, lets take a moment to simply reaffirm WHY WE TELL PEOPLE TO NEVER EVER EVER Buy a timeshare from Westgate Resorts or David Siegel. Because you WILL be screwed and if you have recently signed a contract, we suggest that you immediately visit http://www.WesternCapitalVIP.com and get in touch with us.
Now, to those of you who wonder what we are trying to tell you.. it boils down to this... NEVER EVER EVER DO BUSINESS WITH DAVID SIEGAL OR WESTGATE RESORTS OR ANY OF THEIR SCAM COMPANIES...
This is what has been happening over the past month:
These are the weblogs for David Siegal. Here they are in text for GOOGLE so he can see his name all over the world:
1
david siegel google.cz
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david siegel google.com
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david siegel google.cz
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david siegel google.cz
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rick koerber google.com
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david siegel google.cz
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consolidatedresorts.info
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david siegel google.com
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blogger.com
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david siegel google.cz
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david siegel google.de
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david siegel google.cz
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david siegel google.com
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david siegel google.cz
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facebook.com
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facebook.com
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garrett gunderson lawsuit google.com
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david siegel westgate google.cz
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david siegel westgate google.cz
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nicholas losvar google.com
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blogger.com
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david siegel google.cz
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cancelling wyndham box 94443 google.com
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david siegel google.cz
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david siegel google.cz
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r kelly petafile google.ca
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david siegel google.cz
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franklinsquireslawsuit.com
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garrett gunderson lawsuit google.com
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david siegel google.com
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james smith real estate lawsuit google.com
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10248 pedra do sol way elk grove search.conduit.com
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james smith real estate m5 google.com
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david m. larson collector abuse google.com
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vantagescore revenues google.com
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jean-marc offergeld google.com
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"artie spector" google.com
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robert paisola sandra harris aka google.com
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robert paisola sandra harris aka google.com
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harryblausey.com
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robertpaisola.com
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robert paisola google.com
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ralston crawford kewalo google.com
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blogcatalog.com
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consolidatedresorts.info
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american capital financial services, inc google.com.hk
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rick koerber google.com
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blogger.com
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blogger.com
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robertpaisola.com
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google.com
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rick koerber google.com
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google.com
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"allied interstate" fraud google.com
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mycollector.com
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"vanessa stafford" innocents foundation google.com.au
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james smith real estate investing google.com
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anthony fastone of westport ct google.com
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westerncapitalvip.com
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robertpaisola.com
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robertpaisola.com
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mycollector.com
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randy casiano, ocala, fl google.com
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vantagescorefacts.com
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blogger.com
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vip@mycollector.com search.yahoo.com
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collectionindustrylive.com
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blogger.com
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naymz.com
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david siegel google.es
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robertpaisola.com
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nttp;//n6060.blogspot.com/ google.com.eg
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anthony robbins google.com
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creditinamerica.com
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c. rick koerber google.com
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facebook.com
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robert a. blair "national home buyers training corporation" google.com
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jamessmithfacts.com
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colonial credit corporation collection agency google.com
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siegel principal officer merida consulate google.com
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ross pickard google.com
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rick koerber google.com
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facebook.com
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creditinamerica.com
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consolidated resorts scam google.ca
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garrett gunderson fraud bing.com
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lisa paisola facebook.com
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robertpaisola.com
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naymz.com
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david siegel google.es
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robertpaisola.net
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800notes.com
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blogger.com
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google.com.br
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what's hapen with law suite fo...e venetia condos in clearwater google.com
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google.com.au
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consolidatedresorts.info
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800 834 1470 google.com
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robertpaisola.com
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blogcatalog.com
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rick koerber google.com
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robertpaisola.com
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cay clubs international, sarasota cay sold google.com
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rick koerber google.co.uk
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david siegel timeshare google.com
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"larry holder" and "wealth builders" google.com
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good afternoon ladies and "gentlemen this is" robin google.com
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402
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406
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See, he is using a company to try to remove us as the number one item that appears when you type "david siegel" into GOOGLE. Notice that he is using people in other countries to cover his tracks.
So, Now we will begin a 10 Part International 7 Language Series about Westgate Resorts, their employees, live interviews, Live Shoots, The Famous "David Siegel House" or "David Seagle House"
David... Stop this stuff NOW! You are only digging a bigger problem for your company. Why in the hell would ANYONE in America want to trust you now David Siegel?
You can see our results at www.TimeShareChronicles.com , www.WesternCapitalNews.com , Facebook.com/RobertPaisola and MyCollector.com
It is your choice... Notice how FAST THIS GOES AROUND THE WORLD DAVID SIEGEL? as you try to suppress the TRUTH.
If you signed a document with Westgate Resorts, Planet Hollywood, Consolidated Resorts, Artie Spector or any of their affiliated companies, you had better contact us today
class.action@westerncapitalvip.com
DAVID SIEGEL, Westgate Scam CEO
Mr. Paisola
I found your site among many others that include people who have been ripped off by Westgate. We also didn't know about the ten-day cancellation period until it was way too late. We purchased ours in Orlando on 7/19/07. They sold us a unit that hadn't even been built yet, but we were told that we could always use a different one in the meantime. Later, we found out that you can use an alternate as long as you pay a hefty penalty for not using your own unit. We were also told that real estate is an "investment", but after my research online, I see that Westgate's owner (David Siegel) claims that they tell people it's a prepaid vacation. I'm sure he knows that his employees don't really tell people that. They also encourage you to post flyers offering $99 vacations. They say you can earn "trupoints" by putting your account number on these & getting credit when people redeem them. When you read through their fine print later, you see that you have to give them a list of names that will be using the $99 vacation or else you can't get credit for them. If you are putting these flyers up in random areas such as WalMart bulletin boards, how can you give Westgate a list of names? Obviously you can't, and they know it. Just another one of their scams. I noticed in one of your posted responses to somebody else that it could be considered fraud that Westgate shows on the sales paperwork that the deposit was paid in full on the sales date even though we had a payment plan on the deposit that went through October. Did you figure out a way to get the other people out of it? Have any attorneys perhaps come forward with plans for a class action suit against them? I would love to be part. I hate to think I gave them nearly 3 grand and got nothing for it.
Cassandra
Cassandra: Our Editors just found this letter that was authored by David Siegel in 2001. We can not believe what we are reading, so we are going to post it again here for our readers. For 7 Years Westgate Resorts has been screwing people? Where is the litigation? Where are the indictments? and most importantly, Where the hell is CNN, NBC, Dateline and the boys. Well, welcome to 2008 boys and girls...here we go again!
An Open Letter To The Editor Of The Timeshare Beat (Not this site)
September 28, 2001
Dear Sir:
I hope you have the guts to print this letter.
I am an avid reader of your distorted timeshare report as are most of my colleagues in the timeshare industry as well as many thousands of current and potential timeshare owners. I, as the President of Westgate Resorts, am tired of being your whipping boy. I consider my company a very reputable one and take offense with your unfounded allegations. At first I took the attitude that any response would only give credibility to the ludicrous statements. But, now, after months of your continuous assaults, I feel I need to respond even if the response falls on deaf ears.
To begin with, we pride ourselves on being one of the pioneer timeshare companies. We also pride ourselves on the fact that in our 20-year history we have never failed to meet a payroll. Many of our employees have been with us from the very beginning, attesting to the fact that we treat our employees extremely well. In fact, our employees are among the highest paid people in our industry. With over 6,000 employees, there will always be a few disgruntled ones. When we are made aware of a problem, we are quick to resolve it. In most cases, we are able to.
It seems that you are hung up on reserve accounts and charge backs. Let me explain to you why this is not only necessary but critical to the survival of our industry as it currently exists. We sell anyone that can come up with a minimum 10% down payment, regardless of whether they are credit worthy or not. We do not run a credit check and, therefore, our salespeople have no credit rejects. The next day we give the salesman an advance of 50% of their commission, even before the customer's check has cleared the bank. Our experience has shown that many of our purchasers have an unsatisfactory credit history. Rather than reject a sale that a salesman has worked so hard to make because of credit, we accept everyone. Therefore, the reason for having charge backs. Once the purchaser has made six consecutive timely payments, the salesman is no longer on the hook for a charge back even though we have to receive many years of payments just to recover our cost of the sale. Many of our competitors do credit checks at the time of purchase and reject everyone that does not have a perfect credit history and, as a result, don't have to charge back their salespeople. Years ago, when we gave this option to our sales staff they overwhelmingly opted for the charge backs.
In the case of reserve accounts, when a salesperson leaves the company, they are responsible for all commission advances that were made to them until every one of the sales has made the six consecutive timely payments. In most cases, the charge backs exceed the amount of money due the salesperson when they leave. In some cases where they do not, we pay the balance to the salesperson once every sale has been cleared. I receive many letters from ex-salespeople requesting their reserves and, in each case, I have my payroll person figure up their account and contact them.
This is a very competitive business. In order to remain successful and to continue meeting all our obligations, we must run a tight ship and react to problems instantly. Sometimes this means firing or shifting personnel from resort to resort and whatever other things we deem necessary to be efficient. We don't need "The Timeshare Beat" second guessing us or taking pot shots at our company. We have good valid reasons for everything we do and we are not accountable to you.
Your "Timeshare Beat" could be an asset to the timeshare industry as a common denominator for all the timeshare resorts. It could be valuable as a way for our industry to stay on top of current news, employment opportunities, and even investment opportunities.
Unfortunately, you decided to be more like the "National Enquirer," "The Globe," and "The Star" and distribute rumors, half-truths and innuendoes in your paper rather than helpful and informative information. What you are doing is a disservice to the entire industry. While we have tried so hard to build up credibility with the public for our industry, you are doing us tremendous harm. When the public reads all of the garbage that you put in your paper, how could they possibly think that timesharing is the best way for families to vacation? They must have the impression after reading "The Timeshare Beat" that no one can hold a job, everyone is sleeping with everyone, every resort is going bankrupt and there are few credible people still around. This is far from the truth. The truth is that the timeshare industry is very much alive and prospering. We are one of the few industries that have consistently grown from year to year. With the entry of Disney, Marriott, Hilton, Hyatt, Four Seasons, Ritz-Carlton, Starwood, Wyndham and, of course, Westgate Resorts, the industry has never enjoyed higher credibility than it does today, in spite of your muck raking commentaries. Our industry employs millions of good hard-working people from all walks of life and in every community across the country we create huge tax bases, support the local charities and create employment. Our owners come year round to enjoy the resorts, pay taxes, spend money in the community and don't burden school systems, libraries or community functions.
I am a strong advocate of a national public relations campaign where every person will come in contact with positive articles on timesharing and learn about the benefits of owning a timeshare vacation villa. Your "Timeshare Beat" could go a long way in being the spokesman for our industry if you used journalistic responsibility.
Of course, these are only my views but I am sure that they are shared by all of my fellow developers as well.
I dare you to print this letter in its entirety.
Sincerely,
David A. Siegel
President, CEO and Chairman of the Board
___
This is another article that we wrote in December 2008 on David Siegel and Westgate Resorts:
This is an open letter to Mr. David A. Siegel, The CEO of Westgate Resorts.
Mr. Siegel:
Millions of people around the world have seen the video that is now on youtube showing the massive estate that you own and the abundance of wealth that you portray to have.
We have some questions for you that we have not been able to get answers on from your staff including but not limited to Barry W. Siegel, Tom Dugan, Mark Waltrip and David Crabtree
We are concerned about the thousands of people that have contacted our offices and in an open forum explain how they feel that they were abused by your company. They feel that they received nothing for their money, and they feel that the properties that they "bought into" are completely sub par, as opposed to what they were promised.
We refer you to The Westgate Vacation Villas Town Center , Buildings SSS and TP. We will be posting interior and exterior photos later for our readers, so that they are clear on these "5 Start Luxury Accommodations" that you provide.
Next, we are highly concerned about a lawsuit that your attorney Victor S. Kline of GREENSPOON MARDER, PA filed in Ocala County, Florida entitled : WESTGATE RESORTS, INC. VS DOE, JOHN Case 2008 CA 008314 OC
For your review and to memorialize this letter, we are attaching the full complaint and attachments for our friends at GOOGLE and your clients, employees, prospective employees and most importantly, the potential purchasers at the following Westgate Properties including:
Arizona
* MesaPainted Mountain Country Club
Florida
* Daytona BeachHarbour Beach Resort
* Orlando AreaBlue Tree Resort at LBV
* Lakes Resort & Spa
* Leisure Resort
* Palace
* River Ranch
* Towers
* Town Center
* Vacation Villas
* Miami AreaSouth Beach
Mississippi
* RobinsonvilleTunica Resort
Missouri
* Branson AreaBranson Garden Inn
* Branson Woods
* Emerald Pointe
Nevada
* Las VegasFlamingo Bay
South Carolina
* Myrtle BeachMyrtle Beach Resort
Tennessee
* GatlinburgSmoky Mountain Resort
Utah
* Park CityPark City Resort & Spa
Virginia
* WilliamsburgHistoric Williamsburg
This is a full and complete copy of the lawsuit that you filed against your employee(s)
After the posting of the pages, we will submit our questions for counsel, Victor S. Kline and your Corporate Counsel Michael E. Marder
This is the Full File in Adobe PDF Legal Format
If you take a moment to download the 19 page document that is located above and here:
This is the Full File in Adobe PDF Legal Format
You will see that your company is claiming that some very senior employees in your Organization have been accused of serious torts:
You state" When an owner purchases a Timeshare Unit from Westgate, Westgate DOES NOT record any documents in the public records until the expiration of ten (10) days so that a purchaser HAS THE RIGHT to rescind ANY PURCHASE. After the ten (10) day rescission period expires, Westgate DOES NOT NOT RECORD ANY DOCUMENTS WHICH BEAR THE OWNERS HOME, BUSINESS ADDRESS, EMAIL ADDRESS OR PHONE NUMBER. An owner of a Westgate Timeshare unit is identified in the public records ONLY BY NAME and the address of the WESTGATE RESORT where the owner purchased an interest."
You further state" Defendant JOHN DOE, (Your employee(s) ) contacted Ana Garcia and Nicole Papanier, customers of Westgate who had already signed purchase and sale agreements. In the emails, JOHN DOE, made DISPARAGING COMMENTS about WESTGATE and advised Ana Garcia and Nicole Papanier how to rescind agreements with Plaintiff. The Emails were sent less than 10 days after Ana Garcia and Nicole Papanier had signed these their agreements with Westgate"
These comments in your public pleadings and our subsequent interviews with members of your staff (not Senior Management mentioned above) indicate that you have a policy of Prohibiting your employees from counseling the buyers whom enter into agreements with your company on how to follow their legal rights under State Code to Rescind any transaction that they make with your sales team "in the heat of the moment"
Further, we have been advised that you have a three step system to ensure that a customer DOES NOT CANCEL:
These are Raw notes from our investigation that we will be reporting on at a later date:
-Used to use Deja Wint and then in Nov 2007 switched to the MR system
" The contracts dept (appx 10 people entered - with only local data entered the information and the Deeding Department ( Villas 16-23 Employees ) One employee of the 23 personally entered One Million Dollars on books each month. This is typical. The industry avg cancel rate is 20-25 percent.
"We are told to do whatever it takes to keep "on the books" including ...
If contract is lapsed Past 10 days and if no full down payment or no first payment then all employees are PROHIBITED TO teach or inform victim purchasers how to to rescind contract.
In a search of all US County Court Records there is NO RECORD of ANY Foreclosure action against a buyer (victim) " We have been told time and time again that David Siegel will not foreclose, as he will simply keep the down payment and resell again and again and again. This is verified with the county recorders of the local jurisdictions.
All of this is also validated in the Deja Wint System/ MR System Data, and is used corporate wide to document all purchases with Westgate. The data in Deja Wint/ MR System Data, will clearly show that there is a common scheme or thread to defraud, as by reselling the same piece of property over and over, and by keeping all monies paid, by the purchasing victims, that the money will remain unclaimed and that the consumer will simply GIVE UP and that the BLANKET REFUSAL POLICY to refund money to buyers and to PROHIBIT employees from assisting the "least sophisticated consumers" in maintaining their rights will ensure continued profitability.
Think John Grisham's Movie 'The Rainmaker', in which he pits Rudy Baylor, a lawyer fresh out of law school, against Great Benefit Insurance and its lawyer Leo Drummond in a bad-faith claim lawsuit. What really made this book is the Black vs. Great Benefit case, and how an insurance company would bend over backwards to not get caught in its own lies.
This works because of the policy of the Deeding Department Agent not being able to file the legal deed , giving your company, Westgate Resorts, the ability to resell the same parcel again and and again.
"This is why we can provide credit to any warm body that shows, regardless of their financial situation, because we could care less if they pay"
Now, If no payments are made by victim for 6 months (on time ) then the paper can not be resold to banks. Siegel (sic) holds paper for six months and dumps it on the secondary market to the banks. "The aging is completely inaccurate, but nobody knows this, so the banks buy the high interest paper" (see Deja Wint/ MR System Data)
"We have three methods of collections internally"
1. Pending to Good --- in first 90 days if the victim buyer does not pay the down payment or any payment then the Pending to Good team will try to collect."
2. If No Success is made at this level, the the file is returned to the Original Closing Officer - if in 90 days a victim buyer is 10 days late on any payment then the Closing Officer must collect the payment himself or herself or "we do not get paid"
"Closing officers are required by David Siegel to have $50.00 to $150.00 per day WITHHELD from pay to cover high cancellation percentages."
"On all pending to good accounts percentage. 99 percent of officers loose 50 to 150 per day because of PENDING NUMBERS" (see future story)
3. Collections Department - Used to be called The Now Team - Customer Service is what they call it, but it is Collections.
We used to have "The Win Back Team: - the purpose of this team is to win back the lost business and to get accounts reactivated... to WIN BACK BUSINESS"
Based on the above comments and the lawsuit that you have filed wherein you are planning to depose a former employee, we at the timeshare chronicles are concerned about what YOUR OWN EMPLOYEES ARE SAYING. We are concerned about the failure to deal fairly with the public in not only Florida, but in Las Vegas. You can read our stories on the horror that our clients experienced in Las Vegas.
The bottom line is that we want answers. We want to know what you are intending to do as a corporation to deal with all of the names that have been entered into the Deja Wint System / MR System Data that are unhappy. We want to know how many people simply "lost" the money that they paid you and received nothing. We want to know WHY you prohibit your employees from helping your customers understand the laws of rescission. We want to know why The Mother in Law of your Senior Executive was hired, and why 6 qualified people were terminated. (story to come)
Mr. Siegel, this is not a game of smoke and mirrors.
This is real life and real people are loosing money because of the games that your company is accused of playing. The court records from around the country and the confidential settlement agreements executed between your company and employees, victims and even victims of sexual abuse are now available for the public.
The bottom line is .... WHY? Just for a big house?
We hope that you take the time to respond.
Regards,
Robert Paisola
CEO
The Western Capital Foundation
-If you are in a similar situation and need assistance, please watch the video at WesternCapitalMD.com and visit WesternCapitalVIP.com
LEGAL NOTICE:
This commentary is protected media commentary and is protected by the first amendment. If you want to sue The Time Share Chronicles for posting this, then, we suggest that counsel review this statement at our sister site, SeminarWatch.com
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Posted by Robert Paisola at 12/24/2008 09:48:00 PM 0 comments Links to this post
Labels: . siegel, david a, david siegel westgate, mexico timeshare fraud, robert paisola, timeshare chronicles, westgate resorts
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