Where is your money at Westgate Resorts? Ask David Siegel? Posted by Robert Paisola

Consolidated Resorts- Tahiti Village Does it Again! Another VIP Client Gets Screwed! by Robert Paisola

Consolidated Resorts Does it Again! Another VIP Client Gets Screwed! Consolidated Resorts Attorney, Randy Richards, Responds! Attorney Lara E. Smith v Attorney Randy Richards!

VIP CLIENT FRED AND CONNIE ROSE OF FAYETTEVILLE GEORGIA TELL THEIR STORY TO ROBERT PAISOLA OF CNN I REPORT AND WESTERN CAPITAL

Dear Robert Paisola, CEO, Western Capital

Two years ago, 2006 my wife and I bought a timeshare from Consolidated Resorts in Las Vegas NV in their Phase 2. It was their deluxe unit, the Royal Tahitian 1 week yearly floating for $43000. We knew from the beginning that buying a timeshare was not a good investment. What my family and I was looking for was a good Relaxing Vacation property that we could use and enjoy. I work many hours and if I had a property to use, it would force me to take more vacations. Then in the years that we did not want to go to Vegas, we could exchange it in an area that we would like to go. That was the plan but now we find it just a pipe dream.

As part of our purchase they gave my wife and I the usual hardcore sales. They tell you that the whole process should only take 30 minutes; maybe a couple of hour’s if you buy. We ended up being there well over 5 hours and by the 5 hour we were hurray signing the paper work to get out of there. The Sales staff falsely promised that we could split up our unit into 2 units, rent one and use the other or just use it 2 weeks out of the year. We could also split our weeks up 4 and 3 days if we choose. This was confirmed with the sales manager. They stated that we could get the rooms for $77 dollars a night if we use all our time or if we wanted a weekend getaway. This was a selling point for me because I was scheduled to go to Nevada on business. Plus they intentionally mislead us by telling us that we could refinance it because it was a deeded property. They ALSO gave us 6 free vacations which we have found out to be totally worthless. They give you 40 destinations to choose from, but when you try registering, they mail you a letter saying, 'we will contact you 30 days before your trip to let you know if it is available. ‘HOW CAN YOU PLAN A TRIP THAT WAY?? When you call, they refuse to speak to you before your time to hear from them. I read that these trips end up costing you a $1000, but I would not know because, NO ONE WILL SPEAK TO ME!!

We purchase the floating and the more expensive unit thinking that it would give us a higher rating to get the weeks and days that we want. When we purchased the property in Phase 2 we were told that we could start using our time immediately in Phase One. Since then we have not been able to use it once. Every week we have chosen, has not been available. We have also found out that if we can not get a date locked in, we can not exchange it for a location or rent it. Consolidated Resorts then came back and said we needed to pay “Additional Fees” and the Maintains fees for Phase 1 if we want to use it because our contract was for Phase 2. We paid all the fees only to be told that nothing was available. So now we have been paying maintains fees on a property that is not yet built and only to find out nothing was available. I tried to dispute this but finally gave in. Customer service is horrible. When I tried to call to complain, I was constantly transferred to someone who barely knows what is going on. This is easily the worst decision I have made in my life.

In August of 2007 we put the unit up for sale. After I put it on the market I started investigating Consolidated resorts and found out that selling it is not an option because there are so many of them for sale. I paid out over $800 dollar to other scammers that said they could sell it and all they did was to take my money. If Consolidated / Tahiti Resorts are such a GREAT place, why is the market FLOODED with their units for Sale.

April 2008 I decided to really start researching and get this property sold. My investigation uncovered that Consolidated Resorts was scamming people for lack of better words and issuing false deeds. I have now STOP all payment per my lawyer. Our lawyer wrote a letter to Consolidate terminating the contract for unfair Business practices and fraud, false Deeds. I want out of this contract with a full reimbursement of all funds paid and I also want to make sure my credit is not hurt over this.

Below I am going to list all the unfair practices, supporting testimony and false deed information.

Unfair or Illegal Business Practices.

1. Sales personal misrepresented property.
A. Deeded timeshare property can be refinanced as any other home or property. This was a total lie. I have contacted several lending companies and none would finance it. This was an important item because of the interest rate that we were being charged, 16%.
B. Time share could be rented out. This maybe true but if you can not reserve a week per the contract, how would you rent it out? After 2 years of ownership we have not been able to use it once or lock in a single week.
C. Split weeks into 3 or 4 day segments. The contract states that this could be done but when we called and requested it Consolidated said NO.
D. Split Time share into 2 units and use separately. One of the main reasons to purchase the larger unit was because it had a lock out and we were told that we could split it into 2 units and use it 2 weeks a year. When I requested this, I was told that this could not be done.
E. Phase 2 owners could use Phase 1 with no problems. This was not true. When I contacted them they told me we would have to pay the maintains fees and an additional fee to use phase 1. We did only to be told that nothing was available. So now we have been paying maintains fees for 2 years for a phase 1 that we can not use and phase 2 that is not even built yet.

F. Free trips. As part of the package were given six free trips. After receiving all the information a couple months later we learned that there was major restricts and we could not book more than 30 days in advance before your trip to let you know if it is available.' HOW CAN YOU PLANE A TRIP THAT WAY?? Plus you had to use their travel company for all additional items. If we wanted to book additional people, our 2 children the cost of the vacation would go to more than I could book the same vacation for all 4 would be. I was told that adding the kids would be minimal. Another example is they would give us free accommodations but we would have to book airfare through their agents, the airfare was double what other travel company wanted.

G. Phase 2 completion date. The contract states that it should be completed in September 2007. I have just received noticed that the Grand opening is in August 2008.

2. Sales personal used unethical business practices
A. Sales presentation misrepresented the product
B. Sales presentation misrepresented the service
C. Sales presentation used dishonest sales practices
D. Sales presentation not consistent with the written agreement
E. Sales presentation did not disclose key conditions of the offer

DEED – Fraud.


Consolidated Tahiti Village Resort is a DEEDED Timeshare. My contract with Consolidated clearly states that we purchased into Phase 2 Parcel number 177-04-401-010. This is also recorded at Clark County NV Recorder website. Instrument ID: 20060504-01804 and 20060504-01803. I do not fully understand why there are 2 deeds for me on this property, but if you look at them Soleil LV and my wife and I are reversed parties. On September 2, 2008 I contact Carroll at the Chicago Title company, (760) 746-9904 to investigate this issue. As of Sept 8, I have not heard anything back yet.

Here is the link.

http://recorder.co.clark.nv.us/extReal/Navigate.asp?CrossRefSearch.x=34&CrossRefSearch.y=11


If you look up that parcel on the Clark county Assessor’s page you will find that parcel number 177-04-401-010 is NOT part of the Phase 2 construction. According to the Clark County Assessor’s page Phase 2 is 17704414000. See link.

http://gisgate.co.clark.nv.us/openweb/asp/openweb.asp?getParcel=17704401010

http://www.accessclarkcounty.com/assr_maps/map177044.pdf

Looking at the above link it is quite clear that Consolidated Resorts is doing something questionable. And because of this item I feel that it is within my rights to terminate the contract and demand a full refund.

Requested amount refund


Deposit $ 4,399.00
Principle + interest
684.45 X 24 months. $16426.80
Maintains Fee’s
598 x 2 ½ years $ 1495.00

TOTAL $22320.80


Total purchase was for 43000. I still own roughly 35000.


Supporting information

When I purchased this timeshare I felt that I had paid too much but if it had given everything that it had promised I would have been ok with it. In the beginning when I tried to use the property I did not record or document the exact times and dates that I tried to make arrangements. So I can not supply that type of supporting documentation.

What I can supply is links to other people and sites that show Consolidated Resorts has a history of scamming people and deed issues. I have also started contacting other Owners and the stories are the same. I suspect that once other owners investigate their deeds they will find the similar kinds of issues.

Ripoff Report. Com - This Website shows other people with the same issues.

http://www.ripoffreport.com/reports/0/376/ripoff0376614.htm

http://www.ripoffreport.com/reports/0/317/RipOff0317255.htm

http://www.ripoffreport.com/reports/0/223/RipOff0223246.htm

http://www.ripoffreport.com/reports/0/331/RipOff0331258.htm

http://www.ripoffreport.com/reports/0/324/RipOff0324626.htm

http://www.ripoffreport.com/reports/0/335/RipOff0335427.htm

http://www.ripoffreport.com/reports/0/334/RipOff0334622.htm

http://www.ripoffreport.com/reports/0/315/RipOff0315176.htm

http://www.ripoffreport.com/reports/0/337/RipOff0337493.htm

http://www.ripoffreport.com/reports/0/366/ripoff0366286.htm - This one is mine.

AllExpets.com – This is where YOU are the master expert! People in the same situation with the same company. In the older complaints this site mentions stop paying, that this place is a scam but in the more resent they are taking a different attitude. Please read all to see what I mean.

http://en.allexperts.com/q/Time-Shares-1843/Tahiti-Village-SCAM-Las.htm

http://en.allexperts.com/q/Time-Shares-1843/Consolidated-Resorts-Tahiti-Village.htm

http://en.allexperts.com/q/Time-Shares-1843/2008/5/Tahiti-Village-Scam-2.htm

http://en.allexperts.com/q/Time-Shares-1843/2008/5/Tahiti-Village-Scam-1.htm

http://en.allexperts.com/q/Time-Shares-1843/2008/4/Tahiti-Village-Scam-Robert.htm

This one is where I learned about the parcel not being in Phase 2.
http://en.allexperts.com/q/Time-Shares-1843/Tahiti-Village-Consolidated-Resorts-1.htm


Link to Better Business Bureaus on Consolidated Resorts. 103 complaints in the last 36 months.

http://www.vegasbbb.org/rptrel.asp?bbbid=59528

The Time Share Chronicles – by Robert Paisola
http://timesharescamsupdate.blogspot.com/2008/04/tahiti-village-continues-with-lies.html

http://timesharescamsupdate.blogspot.com/2008/04/tahiti-village-continues-with-lies.html

Conclusion

The basic fact is that this company used high pressure sales techniques and misrepresented the property. Then they issued questionable deeds. I have presented 16 people with very similar issues and I could find more given time.

Since I originally wrote this Consolidated Resort has responded back to my lawyer. They basically say that I have a contract and I need to pay them even if they have provided NO SERVICE per the contract.

We have now filed a complaint with the BBB and the FTC.

BBB sent this confirmation:
Your complaint has been received and routed to the following BBB: BBB of Southern Nevada, Inc. (Las Vegas, NV)
6040 S. Jones Blvd
Las Vegas, NV 89118-2619
Phone: (702)320-4500
Fax: (702)320-4560
Email: scampbell@vegasbbb.org
Web: www.vegasbbb.org

Please contact the BBB directly if you have questions about your complaint.

FTC sent this confirmation:

Complaint Submitted

Thank you for contacting the FTC. Your complaint has been entered into Consumer Sentinel, a secure online database available to thousands of civil and criminal law enforcement agencies worldwide. Your reference number is:20144929

I have also found out WHY there are no dates open to owners, Consolidate has been renting out the resort. This is in direct violation with the contract. Case is described in more detail at this link.

http://www.ripoffreport.com/reports/0/337/RipOff0337493.htm

I feel that termination of this contract and a full refund of $22,320.80 are justifiable. I am also very concerned that this company will continue to ruin my credit and I want to know what action I can take against them to stop this.

ADDED Info

http://timesharescamsupdate.blogspot.com/2008/03/tahiti-village-never-ever-buy-from.html


http://paisolafacts.blogspot.com/2008/01/consolidated-resorts-tahiti-village.html

http://www.tahitilawsuit.com

http://www.consolidatedresortsblog.com


Time line –

2006

May 01 - Flew to Las Vegas as part of a free trip. Not so free, paid to have upgrade hotel and had to pay for airline. Hotel ended up being Circus Circus, not much of an upgrade.

May 02 – Went to supposedly 1 hour Vacation Club presentation. Asked lots of questions and was told a lots of lies, see statement. Ended up being there over 6 hrs and missing lunch. We were starving and raced through the paperwork to get out of there.

May 08 – Last day of 5 day cancel period. Knew we paid too much but if everything we were told was true, then ok. No reason at this time to believe that we had been lied too.

August 01 - Went to Consolidated Reservation page to reserve a week in November 2006. Requested to split my Royal Tahitian and use the Bora Bora. I was told that even though we purchased phase 2 we could us phase 1 with no issues.

August 04 – received notice that I could not use property because I was a phase 2 not a phase 1 owner. I do not remember exactly but I think that I called and talked to a reservation person.

August 07 – I email them about my frustration about not being able to use the property.

August 09 – Received a email from Karen Leggett reservations, telling me again that I can not use the property because I was phase 2 not phase 1, She gave me a number to caller at.

August 10 or so – I do not remember the exact date that I called and spoke to her directly. She told me that if I paid the maintenance fees for phase 1 I could use it, $215.00.

August 18 – The maintenance fee was credit to my account.

August 19 or so – I called Karen back and requested my dates, this time she told me nothing was available in a Royal Tahitian and that I could not split my property. I had to use exactly the type of unit that I bought. This was not what I was told at the sells presentation.

October 1 – Consolidated billed me for the Maintenance fees again, $598.00. I contacted them and told them that I was told that the maintenance fees would be do on the Anniversary date, May 02 of each year, plus I asked why am I being billed for maintenance fees for a building that was not built. This issue went back and forth for till May of 2007. Basically I was told that I was paying the maintenance fees for phase 1 so that I can use it and that the sales man was wrong on the date that they were do.


2007 –

February 02 – Because of the issues I was having I decided to try to sell it. The sales presentation stated that this was a very popular site and I could sell it very easy for what I owed or more. I found a company on the internet and paid them $400 dollars to sell the property. The company is Timeshare Adventures, Don Moore. To make a long story short, it never sold. The internet company ripped me off. I have email traffic, to support this.

May 20 or so – Consolidated and I agreed that I would pay the maintenance fees on my anniversary date and that I do not have to pay the late fees. This was done through several emails and phone calls. I did not record these phone calls or keep these emails because I did not really think that it would come to this.

June - First phase 2 was still not completed yet. I contacted reservation to reserve a unit to swap on Interval. I was told that I could not use the property because I had a late payment showing. I explained that the late payment had been waived by the billing department. Again I was told that I could not use the property because of it and I had to provide the emails that showed they waived the payment. Since I did not have this information I paid the fee on 07/06/07. Only to be told NOTHING was available.

June – Since I was having trouble reserving a unit, I decided that I would try to use the 6 free vacations. What a joke. We contacted the company and were told that we could not combine them; they didn’t cover everything and so on and so on. Basically these trips proved to be totally useless.

October – I received a bill for the Maintenance. This totally frustrated me and I sent a letter to Consolidated about them charging me again in November when we had agreed that it would be in May and why was I paying for Maintenance fees for a property that is still under construction. Or why am I paying maintenance for phase 1 when I could never use it. So I did not pay it.

2008 –

January or so – getting letters and calls. They started to threaten my credit this time because of my job/career I can not have any negative things on my credit. So I paid them on January 31. Again they said they would waive the late fee but they did not. This was the last straw for me.

February 24 – Hired a second company, BML Marketing to sale time share because the first company had done nothing. I paid $400 and nothing. Rip OFF.

March – getting calls and letters about $29 dollar late fee. Started to research Consolidated found all kinds of information on Ripoffreports.com and Allexperts.com.
Found out about the deed issue. That’s when I said enough is enough.


May – Contacted Lawyer. Lawyer advised that we stop paying them any money till this issue is resolved. He then requested that I, send him a written detail statement for him to review and then he will send out a letter. The lawyer advised that I do not speak to Consolidated on the phone or in writing. Let him handle all of it. I usually prefer to handle issues myself. But based on my past experience with this company I felt that what ever I said or did they would say what they needed to, to keep me paying.

May – Started posting on Ripoffreport.com and Allexperts.com

June – Stop paying – cancel credit cards. Send written statement to lawyer.

August – Lawyer sends letter to Consolidated. The lawyer said he had to do some research and validate some of my claims. That is why he took so long to contact Consolidated.

August – first part of September – I was trying to purchase some foreclosures for Rental property. The plan was to buy 1 property for $60K that appraised for $115K. Refi the house and pull out $40K ASAP. I would then take that $40K to buy 2 more houses. That was the plan. The deal fell through because my Credit report showed a 60 day late payment on a MORTGAGE. This killed my financing. I was told that Consolidated could not put anything negative on my credit while I was disputing it under the Fair Credit reporting Act. I do not know if this is totally true or not. I disputed the charge with the Credit bureaus saying that 1. This is not a mortgage, it is a vacation club. 2. I am legal dispute with the company because they never provided any service for the money. The credit bureaus came back and said I had a contract and it is going to stand.

September 02, checked credit score and file dispute.

September 03 – Because of the Credit issue, I started to search out other people to help. I found the “Owners Advocate” and hired them to help with this issue, $1000. So far I can not see anything positive coming out of the “Owners Advocate”. I have sent them all the same documents that I am sending you.

September 05 – Found the Carl Hardin, the Chief Operating Officer of Consolidated Resorts Email. Sent him an email stating how unhappy I was with his company.

September 06 – Mr. Hardin emailed me back and said he would get back to me by the following Tuesday or Wednesday. I never heard anything back.

September 08 – Received first letter from my attorney, Consolidated sent August 22. Basically states that they have a right to take us to court and sue us for all the cost.

September 09 – I filled a complaint with the BBB and the FTC.

September 14 – Sent Mr. Hardin an email following up. No response.

September 18 received letter from BBB and September 23 from Consolidated. I discussed the letters with the lawyer and basically my lawyer told me that unless I have more people or exact dates that I was denied service do to Consolidate renting out the units, there was not much else they could do.

September 21 – Sent Mr. Hardin another email following up. No response.

October – My lawyer did review the response letter that I wrote for the BBB. I sent it in on the October 19 and have not heard anything else from the BBB.

October 09 – Got a foreclosure letter from Consolidated. Faxed my response back to Consolidated and contact you. Consolidated has phoned and left messages but they have sent nothing else in writing. I have not spoken to them under the advice of the lawyer.

October 19 – Tried to be nice and professional with Mr. Hardin. He never got back to me as promised. Sent a final email stating that I am going to search out other owners and start a class Action lawsuit.

October 24. Finally got in contact with Robert Paisola - I know that I finally have a chance to resolve this and Robert Paisola has a solid track record of success of dealing with Tahiti Village and Consolidated Resorts! Thank God for Robert Paisola.

November 1. Received letter from my lawyer were Consolidated responded to my Fax. Consolidated wrote their response on October 27…

November 3 Received letter from Consolidated in response to my letter. Basically they can do what ever they want and I can’t say anything….



THEN I SPENT MONEY ON AN ATTORNEY, WHO DID THIS, AND YOU CAN SEE THE RESULTS!





Now Look At What Tahiti Village Consolidated Resorts Says from Attorney Randy Richards, whose data from The Nevada State Bar Association is:

Randy Richards
Status: Attorney Active
Company: Consolidated Resorts, Inc.
Address: 801 S. Rampart Blvd., Suite 200
Las Vegas, NV 89145
Phone Number (702) 939-5825
Fax Number: (702) 967-5189
EMail
Website
Admit Date 10/14/1998
Law School Brigham Young University
Bar Number 6794
Professional Liability Insurance Yes
















IF YOU ARE A VICTIM OF CONSOLIDATED RESORTS AND TAHITI VILLAGE THEN YOU MUST CONTACT ROBERT PAISOLA AND WESTERN CAPITAL NOW AT TAHITIVILLAGE@MYCOLLECTOR.COM AND ROBERT@ROBERTPAISOLA.COM

MANY MORE UPDATES TO COME LIVE FROM LAS VEGAS, NEVADA

Robert Paisola v. Consolidated Resorts and Tahiti Village..We Won!! Read the Proof from Their Corporate Attorney Randy Richards!

NOW- WHAT THE LETTER SAYS FOR OUR FRIENDS AT GOOGLE!

NOTICE OF CANCELLATION

September 18, 2008

VIA FEDERAL EXPRESS (AIRBILL #7921 0846 2687)

Solomon & Ruth Baba
Lybaekgade 12 ST- TV
Copenhagen, Denmark 02300

Re: Tahiti Village Vacation Club - Unit No. 5307

Account No. 724274993

Dear Mr. & Mrs. Baba:

This Ietter is written to advise you about the disposition of the above-referenced contract.

On or about July 20, 2008, you executed a Purchase Agreement, identified as Agreement No. 724274993
("the Agreement''), whereby you agreed to purchase from The ASNY Company, LLC ("ASNY") a one week interval for use during the Regular Season every even year, in a one-bedroom, Bora Bora unit at Tahiti Village Vacation Club ("Tahiti Village"), located in 7200 S, Las Vegas Blvd., Las Vegas, NV 89119.

You agreed to a purchase price of $17,740.00 and paid a down payment of $1,774.00 (and closing costs in the amount of$393.00) resulting in a purchase price balance of$15,966.00. which you agreed to finance through ASNY. You executed a Secured Promissory Note ("Note") for the financed amount, agreeing to monthly payments of $283.52 for a total term of 120 months, commencing on September 5, 2008, with payments due every 51h of the month thereafter.

Upon the expiration of your five-day rescission period without your providing ASNY with written notice to cancel, title to an ownership interest in Tahiti Village Unit No. 5307 was recorded in your names for title purposes only, pursuant to the Agreement.

Subsequent to this, you made one monthly payment related to your timeshare interval.
Sometime after July 20, 2008, a dispute arose concerning certain terms and conditions of the Agreement and you requested cancellation of the Agreement and a complete refund of all monies you paid to ASNY, which request was initially declined.

Thereafter, a mutually acceptable resolution of your dispute was
agreed upon.

Please allow this letter to confirm that ASNY has agreed to cancel the Agreement and refund you money, in exchange for your executing certain documents. As such, please find enclosed for your execution a General Release ("Release") and a QuitClaim Deed ("Deed") that will h'ansfer your ownership interest in Tahiti Village Unit No. 5307 from you back to ASNY.

In order to accept this offer, I must receive the fully executed Release and Deed back from you no later than October 6, 2008. To expedite this matter, please find enclosed a courtesy FedEx return envelope and an airbill (#8627 2338 7412) that would authorize billing of the freight charges to Consolidated Resorts,
Inc. ("CRI")'.

When executing the Release and the Deed, please be sure to follow the specific instructions provided with them. You must execute the Release and the Deed in the presence of a notary public and the notary public must notarize each executed document, as required.

Upon CRJ's receipt of the fully executed Release and Deed, CRJ will immediately initiate full cancellation of the Agreement by forwarding all of the documents that require recording to the Clark County Recorder's Office

. Pending the recording of the required documents and/or the fulfillment of
any conditions on the Release, CRI will maintain the account associated with the Agreement in a "Pending" status. Thereafter, upon proper recording of the required documents and receipt of notice thereof and/or the fulfillment of any conditions on the Release, CRI will change the status of the account associated with the Agreement to the appropriate status to reflect full cancellation of the contract. and will
process your refund accordingly. You will then be fully relieved from the Note associated with the Agreement.

Notwithstanding the immediately preceding paragraph, CRI may, at its sole option and as a courtesy, consider your contract "canceled" and may initiate processing of your refund prior to the recording date of the documents that require recording.

However, the full cancellation of the Agreement and/or the processing of the refund will still be subject to any conditions on the Release, including, but not limited
to, your not filing any disputes with any financial institutions for any payments you made to ASNY and/or its authorized agents, whether said payment was made through credit card/s, debit card/s, check/s or any other financial instrument/s or means, including, but not limited to the payments you made at the time of sale and/or thereafter, described further below.

Further, the full cancellation of the Agreement and/Or the processing of the refund is subject, but not limited, to your not filing any complaints against ASNY, Tahiti Village, CRI, or any of their agents or employees, with any governmental or private
entities. In the event that a dispute and/or complaint has already been filed, you must immediately withdraw said dispute and/or complaint and provide us with written and verifiable confirmation that your dispute and/or complaint has been withdrawn.

With respect to the payments you have made, our records indicate that, at the time of sale, you paid the $1,774.00 down payment and $393.00 in closing costs through a Visa Card ending in "7138" ("Visa 7138").

Accordingly, your refund for these will be in the form of credits to said credit card account.

Our records also indicate that you signed an optional Automatic Payment Agreement ("Autopay") by which you gave us authorization to automatically charge your $283.52 monthly mortgage payments to Visa 7138 commencing on September 5, 2008 and every 5th of the month thereafter.

Since your contract Is with CRI is an affiliated company and duly authorized representative of ASNY, whose primary function is to provide administrative and operational management, including, but not limited to, customer service, collections and the maintenance of timeshare accounts for it.

As such, any subsequent reference to "CRI" shall be construed to include ASNY and/or mean that it is acting (as authorized) on behalf of ASNY.\

1: This is based on the assumption that we have received said documents that require recording in good recordable conditions. In the event that
any of these documents that require recording arc not executed properly or are in a physical condition/s that would preclude it/them from being recorded; either the existing documents will be sent back to you for correction, or a new document/s will be sent to you for execution.


was in full force and effect, this Autopay commenced as authorized on September 5th and a payment was processed by our loan servicer, Concord Servicing, on or around that date.

Accordingly, your refund for this $283.52 payment will be forthcoming to you directly from Concord Servicing as a credit to Visa 7138, upon instructions from us

Based on the foregoing, the total of your refund is $2,450.52 and will be made as follows:

$1,774.00
$393.00
$283.52

Credit to Visa 7138 for your down payment
Credit to Visa 7138 for your closing costs
Refund from Concord Servicing for one mortgage payment

Please contact my office immediately at 877.800.0899 if this does not comport to your understanding of the disposition of this matter, or if you have any questions.

Sincere regards.

Randy Richards
Associate General Counsel
Consolidated Resports and Tahiti Village
RRJrc
Enclosure/s

IF YOU NEED ASSISTANCE EMAIL TAHITIVILLAGE@ROBERTPAISOLA.COM WITH ALL DETAILS OF YOUR SITUATION IMMEDIATELY

----- Original Message ----
From: solomon baba
To: robert@mycollector.com
Sent: Thursday, September 11, 2008 9:11:13 PM
Subject: Please Help:Consolidated Resorts/Tahiti Village Las Vegas

Dear Mr. Paisola,

My name is Solomon, I am resident in Denmark but was in Las Vegas in august for a holiday. During the time, I was invited to Taihiti village/Consolidated Resorts for a presentation on 17/08/2008. Several things were presented to me as part of the total package and it was attractive based on what I was told together with my wife.
1. That I can use my timeshare/gateway to my home country 'Nigeria' so long there is a Hilton/5 star hotel.
2.That I will be given 6 coupons that is flight tickets to travel to any destination of my choice.
3.That the price of the timeshare/gateways when used internationally is $154 and when used domestically is $139 per week.
We were very excited and instantly made up our minds based on the above promises and a long contract document was given to us which we signed though we were told that when we arrive Denmark, on 20/08/08, someone will give us a call to explain details of the purchase further. However, we left US on 18/08/2008 and arrived Denmark 19/08/2008.
On 20/08/2008, we did not receive any call as promised. On 29/08/09, I decided to call the number that I have on my card and the lady apologized that they thought I was living in US so they were trying my number without using the international call.
The issue here is that, during that call, the lady explained what my purchase was all about and the content of my contract which was entirely different from what they explained to me during the timeshare purchase. here are here explanation.
1. That all free coupons that is flight tickets to be issue must originate from USA.
2.That Nigeria is not covered under the scheme
3.That using gateways actually cost between $199 to over $1399.
I was arguing with the lady that its not true until she directed me to the page numbers that contained all this information where I have appended my initials. I asked her if I could cancel even though I have already made a down payment of $1774 and $393 (balance=$15966.00) and she said that it was not possible because the law in Nevada permits only 5days after purchase but that she will raise the issue to her supervisors and they will call me.
A week later, I received a call from a lady by name Christy and she set up a conference call between myself and the marketers that sold the product to me and here is the detail.
1.They all confessed that they did not tell me that all coupons that is flight tickets must originate from US.
2. The main marketer guy by name Reuben denied telling me I could use the gateway/timeshare to Nigeria but during same conversation, he said he did not know if Nigeria was covered or not.
3.The denied not telling me the actual price that is $199 to over $1399.
The above conversation was sent to legal department of consolidated resorts and today 11/09/2008, I received a verdict from the legal department with the following response
1. That during the welcome call, I did not raise my issues-Its not true because they never even call me, I was the one that called and it was at that time that I raised all issue. Susan Page and Christy all of consolidated home can testify to that.
2. That all marketer denied all issues that I raised-Its not true, they denied some and agreed with some.
3. And that the 6 tickets are just additional benefits so even if the flights originate from USA, its a service provided by a third company which they can not change.
based on the above, they will not cancel my purchase. Today I have noticed they have debited my Visa card $284 which I have to be paying every month till the total capital is paid.
I called your office today and dropped my contact number and e-mail. Please can you assist me with this ? what can I do. I never knew this will ever come from a US company considering trust I have for the country.

Solomon

THE OUTCOME

Hi Robert

Myself and my wife could not ascertain what else to do when we noticed that the so called sales agents at Tahiti Village actually lied to us about the purchase of the timeshare at Tahiti village. Conference call was done between myself, the sales agent in tahiti and one Christy who is like a manager at Tahiti and based on all the conversation we had, it was clear that sales agent lied to me but I was supprised to receive a verdict from Randy Richards(Lawyer) for Tahiti village that he could not cancel my contract. I asked him if he actually listened to the tapes and made his verdict on the conversation and he said yes. Thanks to your company and www.mycollector.com because at that point, we were helpless like millions of people who may be in my shoes now. We quickly checked on internet to see if we can locate any civil right activist/Lawyer and immediately got your contact.

To round it up, today, I received a letter from Tahiti village telling me that they have decided to cancel my contract and I should sign the documents. The same people that sent me a letter 2 weeks ago that they respectfully decline my cancellation. The truth is companies and organisations must have conscience and do business with clear terms. You can not have sales people telling lies to customers and when the customer conplains, you sit back and be happy with your sales agent, that is not business, thats stealing. Robert thanks to you because I can now sleep with dignity and happiness. For millions of people out there, be careful what sales agents tell you, double check all detail of things because the document you are signing may not contain what they have told you.

Thank You Robert Paisola
Solomon

Westgate Resorts and their CEO David A. Siegel Continue the SCAM, Reported by Robert Paisola

Robert Paisola, CEO, MyCollector.com and CNN IREPORTER

Editors Note: If you are in need of assistance in dealing with a timeshare scam, please email Robert Paisola at robert@timesharechronicles.com and view Roberts Credentials HERE

Dear Mr. Robert Paisola

I see now that I should not have signed. I had no intention of signing . . . but it seemed that I was unable to leave without signing. I was very tired and approximately 5 weeks after a car accident concussion. My 10 year old son was tantalized by the prospect of travel through Interval and kept saying - just sign Mommy - after five hours of propaganda - I relented. There was never any mention of a cancellation period.

I became very nervous and placed repeated calls to Westgate . . . I even went back in and spoke to several other managers. I only stayed one night at their place in Myrtle Beach. Then I moved to the campground. When I got home to Virginia 4 days later I tried to find the contract which the closing agent said he had placed in the briefcase. It was nowhere to be found. I placed more nervous calls asking about a cap on the maintenance fees. Nobody returned my calls. I started calling the 1-800 owner service number - and was left on hold indefinitely and disconnected twice.

Finally I got on the internet and found another woman's complaint about the "velcro" pocket. I found the contract on the sixth day and saw the clause with the 5-day cancellation period. In alarm I ran to the post office and express mailed a cancellation letter to the Florida address provided. It arrived on Friday, August 29. I signed the contract on Friday, August 22.

I gave a $300 deposit but they are scheduled to take a huge deduction from my bank account on September 15.

I cannot afford to buy this timeshare. I have a poor credit rating at the moment due to lawyer's fees and long-term family illnesses. I am working with my local credit union to straighten this out. I feel that I was the victim of predatory lenders. There is no way I can let them steal this money from my only child. I am a single mother with a low-paying public school job.

Are you able to help me get out of this contract? Please advise ASAP as I cannot sleep and am sick to my stomach. I never imagined that this situation could turn out so badly! What a fool I feel.

Thank you - I await your response and hope that you are nearby rather than traveling at the moment (sorry if it sounds selfish)

Kind regards,
Desperate Stephanie in Virginia

How to Nail Consolidated Resorts and Tahiti Village Right Between the Eye! By Robert Paisola

Editors Note: If you are having issues with a Time Share Company, contact Robert Paisola at www.RobertPaisola.com

THIS LETTER IS THE PROPERTY OF WESTERN CAPITAL AND ROBERT PAISOLA AND IS TO BE USED FOR INFORMATIONAL PURPOSES ONLY

Robert Paisola is the leading Time Share Abuse Authority in the nation

April 12, 2008


Mr. Randy Richards, Associate General Counsel of Consolidated Resorts Inc.

801 South Rampart, Suite 200, Las Vegas, Nevada 89145


Re: (Name Delineated for Privacy) , Account Number: XXXXXXXXXXXXXXXX6, failures to up hold Consolidated Resorts, Inc NO Rental Program Policy within Agreements.


To Mr. Randy Richards,



This follow up letter is in regards to a conference telephone conversation with Mr. Randy Richards, Associate General Counsel of Consolidated Resorts, Inc of Las Vegas, Nevada and Mr. XXX and XX.

As requested by Mr. Richards, documentation has been gathered by Tahiti Village/ [former]Club De Soleil Time Share Owners Mr. X and XX [hereafter known as plaintiffs] to confirm that Consolidated Resorts, Inc. indeed does have a third party Internet Rental Partnership Program in conflict within its “Tahiti Village Plan Purchase’s Acknowledgment of Representations [1/104] [2].”

As stated by Consolidated Resorts, Inc in broad terms:

“Neither the Seller, the Sales Agent, nor the Manager [Plan Manger] has any form of rental or resale program…”[1] [Bold emphasized, also see Exhibit 1 “Tahiti Village Plan Purchase’s Acknowledgment of Representations [1/104], [2]”, pages 1 of 1].


Discovery Results

It appears well known Internet Hotel Rental Web Sites presently maintains a rental business relationship for profit with Tahiti Village, Club De Soleil and/or Consolidated Resorts Inc for many months, if not years


Furthermore the plaintiffs have also taped the conference telephone conversations during their conference phone inquiry with a Internet Rental Company in partnership with Consolidated Resorts Inc. This will assist in eliminating any further verbal or written semantic problems in plaintiff’s quest for a good faith settlement.



[a] Requested information from the Internet Companies by telephone and computer:

* Web Site Company Name and web site locator.
* Name of salesperson.
* Do you need to be a time share owner of Tahiti Village, etc?
* Whom do they do their bookings through? And/or
o Is there some type of rental partnership agreement?
* How are the reservations confirmed, [1-] by your company or another or [2-] Tahiti Village [Consolidated Resorts] directly?
* Hard copy of web site.





[1] First Internet Company: HOTELS.com

Contact: April 11, 2008@ 1230

Sales Person: David

Telephone Number: 1-866-629-1916



Information from web site- for Tahiti Village, NV:

As relayed by David to the plaintiff’s during a conference call “HOTELS.com works directly with the hotel reservations”, in this case Consolidated Resorts Inc reservations.[2]

* “There is No Tahiti Village or other Consolidated Resorts Inc. time-share ownership required…” There are NO ownership requirements or restrictions stated within the web site or from Consolidated Resorts, Inc to rent room[s].
* Furthermore David also stated that “… we make a lot of money for them…”


Single room, partial kitchen was $167, per night $567.81 with tax, for July 15 to 18, 2008. See Exhibit 2, pages 1-4.

Information for Club De Soleil: web site quote equaled the above room and price. See Exhibit 2, pages 4 of 4



[2] Second Internet Company: Expedia

Contact: April 11, 2008 @ 1330

Salesperson: Jake

Telephone Number: 1 800 551-2409



Information from Web Site - Tahiti Village:

* Expedia sales person Jake informed the plaintiffs that “NO time share ownership was needed” at Tahiti Village to register as a rental guest.
* Furthermore at plaintiff’s request the above ownership question was confirmed with a brief telephone call, immediately to Tahiti Village reservation desk by Jake.
* Furthermore Jake stated that “It would be less expensive if Expedia made the reservations.” See Exhibit 3, pages 1-2.



A verbal price was then quoted for July 15 to 18, 2008 for a price of $167, per night $567.81 with tax, single room.

Information for Club De Soleil: web site quote equaled the above room and price. See Exhibit 3, page 3.



As stated at “Expedia Picks” tab, Expedia “… has a preferred hotel partnership…” with the implied Seller or Legal Owner. See Exhibit 4 “Expedia Picks” page 1 of 1.



In Conclusion

Mr. Richards, as I understand, it appears you believe there is a semantics problem of your company’s NO rental program in your sales statements and agreements, as you have indicated on the phone and by letter.



Furthermore this inquiry by the plaintiffs is not a rescission of the contact under NRS 119A.410. But:

* Consolidated Resorts Inc misrepresented Sales Speech by your assigned agent and mangers pursuant to NRS 119A.130, stating on many occasions that “Consolidated Resorts Inc is not in the business of renting rooms” to time share owners and
* Furthermore continuing the same broad, misrepresented sales statement or act within your written agreement providing that your company is “Neither…” in the business of renting its Time Share Accommodations or will provide “… any form of rental… program.”, pursuant to NRS 150, 152, etc, outside of the ability by individual time share owners themselves. [3]



We further believe Sales Manager Mr. Brain Desrochers appears to be a continuation of this ‘Misrepresented NO company rental, sales tactic’, displaying ‘sincerity’ in showing how a person can successfully rent to make the “closing sales pitch”. But later not fulfilling their sales closing pitch promises to teach or share this information.



Though it appears to be, Mr. Desrochers is not the overall issue here.



IT has been made abundantly clear publicly, in your written agreements and letter that Consolidated Resorts Inc, in broad terms, does not or will not have in the future, any [as Internet, etc] rental programs.[4]





Genuine Facts



Fact 1

In your April 3, 2008 letter, page 2 par.5 it states “… Soleil [Consolidated Resorts Inc] does not engage in the business of timeshare rentals.” [Brackets added] See Exhibits 1 at [2] and 5 [April 3, 2008 Counsels letter, page 2, par 5.]

* This Consolidated rental statement has been established many times publicly verbally and in print by Consolidated, this is Not Disputed.
* The good faith of Consolidated stating that it does Not having a practicing rental program is Disputed by plaintiffs.





Fact 2

This “No Rental Policy Program” is shown to apply to all Consolidated entities throughout your letter and well understood, over the years, by all persons attending your introduction seminars and by new owners. See Exhibits 1 and 5.

* The No rental policy applicability to your company personnel is Not Disputed.
* The good faith application to affect this No rental policy by Consolidated and its personnel Is Disputed by plaintiffs.





Fact 3

The two Resorts Rental Internet Practice discovered on the Internet web sites are, so far, Expedia and Hotel.Com. See Exhibits 2-4. This is a Genuine Fact.





Fact 4

A combination of past and present accounting and tax records from all parties involved will show that Consolidated Resorts Inc has a practicing financial renting relationship and/or business partnership with the above well known rental or for hire Internet Companies. Factual

Fact 5

Credit card receipts for guest accommodations within the past five years will verify non-time share holders from its legal Consolidated time share holders. [5] Factual



Fact 6

The fact that non-time share holder who have rented have interrupt the time share availability at Consolidated Resorts for time share holders usage. Factual



Fact 7

Consolidated Resorts Inc business practice extends over US State lines. This is Not Disputed.



The only question left, “Is this an Intra and/or Interstate Business Trade Violation by sales misrepresentation under any State and/or Federal Laws?”[6]



The above is quite obvious! This moots any of your verbal or written concerns of semantics or Mr. Desrochers possible questionable sales behavior or your irregular rental practices.



This is a matter of a Bad Faith contract/agreement.



The rest of your letter has No Merit and will not be further considered by plaintiffs.



Therefore it is the overall Sales Time-Share Agreement-Contract and all monies expended in conjunction with the above findings that the plaintiff’s are NOW concerned with and contesting.



The lower monetary amount that is presently requested, in good faith, to end plaintiff’s time share obligations is Nineteen Thousand, Dollars, $19,000.00USdollars.



* Furthermore any reimbursement for any ground fees that are paid to Consolidated Resorts Inc hereafter.
* Finally any penalties privately or under State law, if any, within any original agreements that would be applied against plaintiff’s Sales Agreement Cancelation due to misrepresentation of the facts by Consolidated Resorts Inc or Seller will be mutually and legally voided.





Please let us keep this action as a one owner situation and good faith “Void Contact” settlement.

And not as an escalating State or Federal Class Action Suit, which may adversely affect your company… as this is not our intent.



Thank you for your prompt reply Mr. Richards.



Respectfully,

Mr. XX
Account Number: XXXXXX










Cc: , Consolidated Resorts Inc – sent by US Mail

Via US Certified Mail, Return Receipt will be Requested

April 30, 2008



Note: Physical Evidence by way of web pages were also sent as proof of Consolidates web-internet rental program.









Second Letter to Consolidated as requested per Consolidated.





Mr. Randy Richards, Associate General Counsel of Consolidated Resorts Inc.

801 South Rampart, Suite 200, Las Vegas, Nevada 89145



Re: Mr. XX, Account Number: XXX, failures to up hold Consolidated Resorts, Inc NO Rental Program Policy within Agreements.





To Mr. Randy Richards,



Thank you for answering my phone call on April 29, 2008.



I do understand that you will be seeking further advice on this matter.



Therefore the plaintiff’s have agreed, only for a very short time, to delay in seeking legal advice, etc and other time share holders having the same concerns.



Enough time has elapsed to consider both parties findings on its merits, in reflection of your own letter and Consolidated Resorts, Inc NO Rental Program Policy within Agreements.



After May 12th 2008;

* The change of $19K will rise to $36K or to your highest value as presented by your sales representation of this particular time share after May 12th 2008 and
* Hiring of an Attorney and
* Thereafter notifying other timeshare members, etc of our findings.



No reconsideration of the above will occur after May 12th, 2008, but will only increase monetarily and in complexity.



Respectfully,

Mr. XXX

Account Number: XXXXXXXX










Via US Certified Mail, Return Receipt will be requested.















Page 1 of 1

[1] The Seller to mean: Soleil LV, LLC / Consolidated Resorts, Inc of Las Vegas, Nevada, Consolidated Tahiti, Inc / Consolidated Orlando, Inc, as seen on the Credit Card Information [may also be referred to as “Consolidated” within this document.



[2] Telephone conference calls included Mr. Freemon, Ms Judy Backhouse [plaintiffs] and the Internet sales person. Consolidated Resorts Reservation Desk may also to in refer to as Tahiti Village or Club De Soleil Reservation Desk.

[3] As defined, NRS 119A.130 “Sales Agent”; NRS 119A.150 “Time Share Instrument”; NRS 119A.152 “Time Share Plan”.

[4] “Board terms” related to “Neither… has any rental programs.” to mean: to privately or publicly advertise or promote information within or part of any form or type of media to be understood as to express a desire to entreat or invite, whereas to hire or rent any properties or accommodations’ so named or equal to and/or as paid for within the plaintiff’s Club De Soleil or Tahiti Village Time Share Agreements, thereby avoiding engaging in a for profit rental program on behalf of and only for Consolidated Resorts, Inc. as per all contractual agreements.

[5] Non-time share holders as defined: are any person or persons that are not current property owners of a Consolidated-Tahiti Village and/or Club De Soleil time share as defined under Nevada Real Estate State laws and furthermore did not receive permission by a current time share owner to use their allot time as written per their Consolidated Time Share Agreement

.

[6] Exhibits 6 [one of many examples] show that Consolidated Resorts is directly competing against its renting Time Share Owners on the Internet. This is contrary to Consolidated NO rental program agreement by the Seller and Agents. The room prices given by Expedia and Hotel .Com above for 7 nights at $167.00 is approximately $1169.00 vs. Timeshare Owners averaged price is $1600.00, a difference of $431.00 in favor of Consolidated.

It is not the rental pricing listed and set by each individual owner that is at issue here. It is the very high premium which was paid up front and owner’s yearly dues to Consolidated to have exclusive rights as an advantage over or compared to the general public which has been damaged beyond repair. The owners do not financially benefit from the rental received by Consolidated, nor gain voting rights as a share holder would.






Consolidated replied with an offer to take as back to Club De Soleil. This of course does not resolve the rental issue in both sales pitch’s and in the “NO Rental Program” contract issue. Club De Soleil is also an older [first] project of Consolidated, which the services and the maintainace have become very sloppy.

The offer by us was declined by phone.



Thank you again.



Respectfully,

Mr. XXX

Tahiti Village/Consolidated Resorts, Will it EVER end? Robert Paisola

Dear Robert Paisola,

I believe we are more innocent victims of Tahiti Village/Consolidated Resorts. We have been trying to go on vacation since January of this year and every where we turn Consolidated Resorts and their supposed affiliates throw up road blocks. Tahiti Village's representatives specified at the initial presentation that all they want is for there clients to have a wonderful vacation at hardly any cost, well all we have is costs everywhere we turn and still no vacation. We have a long list of services they told us we were entitled to, but at this point all they remain to be is lies.

Please, if you can help at all we would sincerely appreciate it.

Kathleen and Ray

Tahiti Village, Consolidated Resorts Scam Continues, by Robert Paisola

Mr. Robert Paisola

My husband and I are victims of the Tahiti Village, Consolidated Resorts time share scam. We subscumbed to the high pressure sale while on our honeymoon in Vegas. Upon our return, I got devestating news from my emloyer, I lost my job - buisness closed its doors- and therefore our income is now reduced by 50% ..we have been unable to make the remaining deposit payment to consolidated resorts, and we are now facing a pending lawsuit for the remaining balance on our contract of aprox $15,000 ( we have only paid $500 so far) We were told there is no way out of the contract, our five (calender ) days were used durring the vacation and travel, and included a Sunday- so were were unable to send certified revocation of contract letter in time to release us from the contract. (signed papers on a tuesday- flew back home friday, returned home at midnight, reviewed material on Sat- called but no service on weekends .. called Monday to learn we were screwed.)

Is there any hope for us, can someone help to expose this company for its high pressure, sneaky sales tactics and uncomprehensible binding contracts ? I feel we were mislead- the investment misrepresented, and the contract contains multitudes of fine print nearly incomprehensable, which when deciphered- are not details that were exlpained and presented to us at the time of sale.

Shouldnt there be a law to protect buyers in the event of a drastic change in financial or personal circumstances makes it impossible to fulfill the contract balance? We make about $21,000 a year now, single income -verses the combined estimated income of $50,000 we previously made... We are a family of three, soon to be four later this fall. Due to the change in income, we are already living on top ramen and pinching every penny to scrape by... we have no assets, not even a decent vehichle .. so the only way this company can get money from us is to garnish my husbands wages, which would put us into extreme poverty for who knows how long.
The has caused a myriad of problems for us as a newly married couple, and a second child on the way.. its the biggest mistake we have ever made. Im sorry we went to Vegas on our honeymoon.

We are looking at filing bankruptcy if we have to, there in no way we can live if my husbands wages are garnished... Its sad to consider, because we have otherwise good credit and not much outstanding debt... but what option do we have?

I aprecaite any advice you have to offer, and I apoligise for taking so much of your valuable time- I certianly apprecaite it,
Thank you ,

Audrey Stockham- Howell

An Open Letter to Ken Molinaro, CEO of Playa Del Sol Resorts

Bryce LeBaron and Helen LeBaron
1190 Allgard Road
Qualicum Beach, B.C. V9K 2G4
May 8, 2008


Dear Mr. Robert Paisola;

As per our phone conversation a few minutes ago, I am attaching copies of two letters which I sent to Ken Molinaro outlining our utter disillusionment and unhappiness regarding our purchase of "timeshare" at Playa Del Sol Costa Sur in Puerto Vallarta, Mexico. You may not be surprised to learn that neither Molinaro nor the PDS board of directors to whom a similar letter of complaint was sent by (registered) mail have ever given a word of response or acknowledgment to my letters. I am extremely pleased to hear you say that a class action lawsuit against PDS is anticipated in the not too distant future. Please be assured that we will be most desirous of joining in that action whenever it is launched. Thank you for your work in this regard.

Sincerely, Bryce and Helen LeBaron

Letter One

Bryce and Helen LeBaron
1190 Allgard Road
Qualicum Beach, B.C. V9K 2G4
February 6, 2008

Mr. Ken Molinaro, CEO
Playa Del Sol Resorts
5080 Shoreham Place, Suite 100
San Diego, CA 92122

Dear Mr. Molinaro;

We sent you a letter dated November 8, 2007, but to date we have not had any response from either you or any of your staff. We are increasingly concerned about the lack of response to this previous letter and also to other communications by phone and letter to your customer service representatives and your board of directors regarding our great dissatisfaction around the issue of our PDS membership, and our inability to get reservations at Costa Sur, Puerto Vallarta, as we had been promised at the time of our purchase.
We currently are in contact with Mr. Robert Paisola and his Western Capital organization with reference to this matter, but before proceeding further into actions which would certainly prove detrimental to the PDS company image, it would greatly please us to resolve this matter promptly with you personally as requested in our previous letter. At the very least, it seems only good and ethical business practice to acknowledge receipt of our communications and address our concerns in some manner other than to simply ignore them. Will you kindly respond to us with some indication of your intent, what you are willing to do to give us a satisfactory resolution (cancellation of the contract and full refund of all monies paid to PDS Resorts).
It seems self evident that if the shoe were on your foot, if you had spent nearly $27,000 in good faith, expecting to be able to stay at Costa Sur (as promised) each year for several weeks, and instead had received nothing of value whatsoever, and indeed had been billed another maintenance fee for 2008 of $428, that you would be most unhappy. I remind you sir, that Mr. Joseph Potter, the PDS salesman at Costa Sur also promised us at the point of purchase, a rent back amount of $6,400 for each of the years 2007 and 2008. Clearly, since not a cent of that amount has been received by us to date, there was intentional misrepresentation (Downright Lying) and fraud on his part and through his agency by you and PDS Resorts. This is simply not acceptable behavior!

We look forward to an early response from you. Please do not disappoint us, sir.

Yours truly,



Bryce and Helen LeBaron PDS account #27693430
Phone (250) 752-8224


Letter Two

Bryce LeBaron
1190 Allgard Road
Qualicum Beach, B.C. V9k2G4
November 8, 2007


Mr. Ken Molinaro, CEO
Playa Del Sol Resorts
5080 Shoreham Place, Suite 100
San Diego, CA 92122

Dear Mr. Molinaro;

On January 18, 2007 my wife and I were given a sales presentation at PDS Costa Sur by Mr. Joseph Potter, and we decided to purchase a two bedroom, triple lockout, one primary week and one award week membership. We were given 50 “breakaway” weeks as part of the deal. We made it clear to Mr. Potter at that time that we were interested only in staying at Costa Sur in the future, not in any other hotels or locations in the PDS system. We additionally made it clear that we wished to use our membership only during January and the first half of February each year in the future. Mr. Potter told us that we could use any number of our breakaway weeks for this purpose until they were all used up; that in the meantime we could lease back to the PDS company our primary and award weeks plus one breakaway week on an annual basis for the next two years at the rate of $6,400 per annum to help us pay for the initial membership cost beginning with the year 2007. Mr. Potter guaranteed to us that we were leasing back on these terms for the next two years, 2007 and 2008.

At the time of making this deal, we asked him for those terms in writing and he informed us that they would be provided in a membership packet which would come to us by courier after our return home to Canada. We asked him to him to help us secure our reservations for the year 2008, and he said that we could not do this until after receipt of our membership package and our ID number. He gave us the date of February 28, 2007 as the day on which this packet would be delivered to us with the assurance that we could make our 2008 reservations for Costa Sur at that time.

The packet did not arrive on February 28, nor has it ever arrived to date. However, a bill for $428.00 for 2997 maintenance fee was waiting for us upon our arrival home, and after several telephone conversations with a Ms. Jamie LaRue and Mr. Potter in late February, we sent PDS a check for that amount, on the assurance by Mr. Potter that it, the 2007 maintenance fee, is fully refundable at the beginning of 2008, since we have agreed to lease back our weeks for the year; all this in spite of the fact that Ms. LaRue stated to me that PDS shows no record of any leaseback agreement.

In late February, I called on the reservations phone line to ask for reservations at Cost Sur for Jan/Feb 2008, and was informed by the agent there that she had not received the 2008 reservations calendar so it was impossible to book time, but to call back about the middle of March. On or about March 15, I called again and spoke to a man named Britt who informed me that Costa Sur is completely booked up already for January and February 2008, and that it is impossible for us to stay there during that time. He also told me that breakaway weeks cannot be used for February bookings. I see in our contract that it states that there are space availability restrictions for Award weeks, but I so far have failed to find any restriction regarding the use of breakaway weeks during those months.

Regarding the restrictions on Award weeks; in truth, after nearly eight hours of negotiations with Mr. Potter, we were so tired that we failed to catch that clause, or to realize that it seriously impacted the possibility of our future use as we had stated to him. He, in his very charming manner continued to assure us that there was nothing to be concerned about and that we would be very happy with our ability to come to stay at Costa Sur during Jan/Feb each year. As it now stands, we are extremely unhappy and frustrated with the situation, since we have paid to your company in excess of $26,000 and so far have not been able to access any of the benefits that were promised to us. During the months of March through July of this year I have called several times to the PDS customer service center in Santa Rosa, CA to attempt to get some help towards resolving our concerns. No one has really offered anything other than to suggest that we try; to get alternate bookings at different locations through Interval International. That is most definitely NOT an acceptable solution. Several months ago we sent a registered letter to the PDS board of directors outlining our unhappiness with this matter and requesting that they refund our monies paid back to us and void the contract, as there seems to be no way that we can expect to use what we thought we were purchasing. To date, there has been no acknowledgement of receipt of this letter although we know that it was received by the board.

Mr. Molinaro, if we go to a store and purchase an item which, upon trial at home proves to be unsatisfactory for any reason, we have only to return the item for a complete refund with few or no questions asked. This is the situation which we have here. We, in good faith, purchased a PDS membership which we were assured would fulfill our needs and desires to be able to stay at Costa Sur each year during January and the first half of February. Clearly this is not how things have worked out. We feel very badly about this and see no recourse now but for you to refund our money back and terminate our contract with PDS because it is not providing us with the services we were promised.

Our expenses to date are as follows:
Down payment $7,650.00 by VISA
RC 695.00 by VISA
Principal balance 17,850.00 by wire transfer
Maintenance fee (2007) 428.00 by check

Total $26,623.00

We urgently ask that you give our request immediate attention and that you please respond back to us by return mail, rather than to simply ignore this and do nothing as has happened thus far due to inaction by others in your organization. We request that you show good faith and ethical business practice towards us by settling this matter quickly.

Yours truly,




Bryce LeBaron
Acct. # 2769343

Timeshare in Puerto Vallarta -Travel Escapes Club -Scam Scam Scam, Robert Paisola Responds

Hello Mr. Paisola,

My name is Maribel Reyes, and I was suckered into buying a timeshare in about 3 weeks ago. I was led to believe that there would be no refunds if I chose to cancel by purposely misleading me and having me initial what was actually the liquidation clause. Lots of things were promised to us, like very cheap airfare as an added perk to the timeshare, they even supposedly looked up airfare for us and gave a quote so we could see what a great discount it was. Now when I try to look up the airfare it is no where near the same price, and then when I try to call the Travel Escapes Club they called I can't even get through to a live person, nor even sign up on the website. Unfortunately, I know they try to cover all bases with the contract, and the contract is what is binding. That really embarrasses me. I did read through it, but not close enough where at the signature line it stated there were more clauses on the back side. The cancellation rights were conveniently placed on the backside, the only one of the documents that had writing on the backside. They took their time to review everything with me in great detail except for the back of the contract form. I never thought anyone could be so dishonest as to have clauses laid out after the signature line. I feel duped, I put a deposit of over $3000 and have a balance of $12000. I called the timeshare company with my complaint of misrepresentation of the contract, but the reply was, "you didn't read your contract. Make the most of it now." Is there anything I can do to get out of this? I would even be willing to lose some of the deposit to end the contract. I've made a formal complaint to the BBB. Do you have any other ideas? I've heard the PROFECO isn't so great and may actually be corrupt sideing with the timeshares. Please help.

Maribel

Robert Paisola, Please Add me to the list of Wyndham Victims

Robert Paisola:

Thank you for all the work you are doing for others. I hope we can make a difference with this and put them back to being the good people we use to know at Fairfield!!! You wanted my name to add to the list for a class action suit against the Wyndham bunch, if it goes that far.

Thomas E. Marshall & Kathie Jo


I go by Eddie ,but legal items are usually Thomas. If there is anything else I can do please let me know!!! Thanks again!

WESTGATE RESORTS- THE VICTIMS LINE UP- ROBERT PAISOLA RESPONDS

Mr. Paisola,

thank you for taking the time to read this. I have spent the last few hrs reading alot of your replies. As I was just introduced to this website by another disgruntled timeshare owner.

You see, like most people I did most of my research on timeshare ownership after I bought mine. I purchased an every other yr starting 2010 a 1 bedroom at PH Towers in Vegas.

I paid 19k and after reading all these posts on this website I fell for the same tactics. I managed to give them as much as I can afford for a down payment (2k) and am financing the rest with them at 16% interest like 311 month for 15 yrs. Right now I'm managing to afford this, I just recently purchased in Jan 08. But after gaining knowledge, Why did I not know about buying on the resale market. What a bad financial move right???

How could I have not known I would only be able to get 20% of what I paid for, ESPECIALLY since i told my sales rep that the only reason I want to buy it, is so I can sell it in the near future and hope to make a nice profit because I believed PH Towers was different and unique and new construction and elegant and what not??? She just nodded her head and must have been thinking to herself "boy, this guy has no clue" How come there is no public awareness on this subject.

I read about some class action lawsuits I mean how can I get more info on that, is there someone really gonna file one against not only Westgate but others as well as they are all deceptive.

Anyways I just needed to vent a little bit after reading all these posts, Right now I'm managing to make the pmt but I am going to try and use it to my advantage I think. I mean being Westgate gold owner BS or whatever, I should be able to get good deals on trips, so maybe I can turn into a mini travel agency and advertise trips and charge them more money for what Westgate will give it to me for.

I realize there may not be any hope for me in selling this timeshare for a profit (eventhough I have it on ebay as we speak) so either I am going to have to enjoy it, use it, pay maint fees, but try to make the most of the situation by making money from some of its membership priveleges.

Do you have any advice for me as I'm sure there are many of us timeshare owners out there who could use some.

Thanks alot, Pat

Tahiti Village Continues with Lies, Scams and More Victims, Robert Paisola Reports

Mr. Paisola,

I have read the letters from other frustrated timeshare owners and I wonder is there a class action law suit for Consolidated Resort, Tahiti Village? I was lied to, and I felt forced into purchasing the timeshare. During the time the sales man, Brad Quenemoen, insisted we purchase a unit a Tahiti Village, my husband and I was against it. Then Mr. Quenemoen got the staff manager, Michael Dorantes, to come over and help him sale us a unit. My husband and I received Mr. Dorantes’s home and cell number for assurance that we were in good hands.

Please let me know if there is a chance that Consolidated Resorts are not doing business fair. I still am not aware of my financial company’s information. My interest rate is 16.5% and that is very high, but Consolidated Resorts is not my finance company, GMAC is but, they do not have a record of me. What are my rights as a consumer? I am being taken advantage of.

I have not had a job and I have not been able to pay Consolidated Resorts, so now I have gotten a letter for summons and civil complaint that might be filed with the court if I don’t contact them with payment. This is strong arm. Please is there anything you can help me with?

Thank you,


Betty

Royal Holiday Club (RHC) Screws THOUSANDS of Americans, Robert Paisola Responds

Dear Robert Paisola,

We are writing to advise you of the illegitimate business being conducted by the Royal Holiday Club (RHC) within Mexico. This company is successfully passing themselves off as a legitimate business and with their bad business practices are siphoning hard earned money from American citizens. RHC has a rating of ‘F’ for failure with the American Better Business Bureau.

We are a husband and a wife heavily involved in helping people in our community in different ways. This includes helping Mexican immigrants who have come to the United States and do not speak much English with their banking needs, so that their hard earned money is secured and managed properly. We live in California, but have been frequent visitors of Mexico for several years. We have always been impressed with the extremely high work ethic and kindness of the Mexican people, until now. On January 25, 2005 while on our usual annual vacation to Puerto Vallarta, Jalisco and after hours of being pressured by a taxi driver (named Angel) by the airport to attend a free breakfast and presentation, we finally agreed to attend. Angel advised us that by just attending the presentation he would get paid and be able to better support his family. He was very convincing and our hearts went out to him, so we wanted to help.

We had breakfast at the RHC sales office in the Los Tules Resort, and then we were paired up with a very high pressure salesman (named Claudio) who talked to us for hours adding incentive on top of incentive in order to convince us to sign a contract to buy Vacation Club Membership. This included promising 2-4 weeks a year at a 5-star plus resort and two free airline tickets per year anywhere in the world with no black out dates at any time - guaranteed. However, we continued to refuse the offers.

Even though we refused, he stood up, rang a loud bell and announced to everyone in the room that we were the newest club members and had everyone applaud. This was very awkward for us and we were extremely uncomfortable and embarrassed. He showed us paperwork with amounts that we would not agree to and then on top of that added fees and closing costs that were never mentioned during the presentation. We were initially advised that 15,000 points would cost $12,116, when actually we had to pay $14,835 due to fees, closing cost and sales taxes. We could not understand why there would be fees or closing costs on vacation club POINTS not related to any actual real estate. We refused to pay any additional fees, yet he continued to congratulate us on a membership we still did not agree to, served us Margaritas and wine in celebration, asked us for ID and a credit card. (I’m sure serving alcohol was just another tactic to get people to make a commitment when they are not able to think as clearly.)

When we continued to refuse to pay additional fees, he offered us an annuity for the amount we were paying with “Granthix Capital Financial Services” saying that we would get our money back (plus interest accumulated over the 30 years) after 30 years of membership. Additionally, they had offered us a number of free weeks and a cruise as incentives to sign. We were advised there would be no black out periods or holiday exclusions, that we could go to Europe or on cruises or basically anywhere such as Disney properties, etc. We were not given time to see/inspect any of those offers – as we had 30 days to cancel.

We finally agreed after five hours of pushy sales tactics and incentives geared to lure us into signing a contract to buy 15,000 annual credits. The sales person (Claudio) and Veronica Aguirre De Los Reyes had us sign lots of different pages/papers without giving us enough time to read anything. All they kept saying was, “don’t worry, you have 30 days to cancel the contract for any reason, just sign the contract now, enjoy your vacation and when you are back home read the contract and if there is anything that concern you let us know”

Once home, a few days later, when we actually did read the entire contract, we discovered it was not what was offered and agreed to, and that we had been victims of a clever scam. None of the incentives we were promised were included in the contract and instead there were several exclusions and restrictions we were not previously advised of. Our contract also stated ‘This agreement cannot be cancelled by either party….”, even though we were told we had 30 days to cancel. This is fraudulent according to Mexico Law. The contract also stated that we agreed with the club’s rules/regulations which we had not been given a copy of to read.
On January 28, 2005 (3 days after signing the contract and within the five-day cancellation period) we called RHC and requested to cancel the contract. We were placed on hold for an unreasonable amount of time and transferred to multiple people all stating the same thing, “I am sorry, I am not the person you need to speak to, let me transfer you” (some of the people we spoke to were: Rachael, Lisa Aranda, Marco and Richall) Unfortunately, we got the run around and no one was able to help us. We were threatened and told that the contract could not be canceled and that if we did not pay the remaining portion of the promissory note and the annual maintenance fee, RHC would report us to the Credit Bureaus and ruin our credit. All the individuals were extremely rude and unprofessional to us over the phone.
On February 2, 2005 we mailed a certified letter to RHC requesting a cancellation of the contract and a full refund. On February 15, 2005 Patrick Buchanan (Spokesman of the Board of Directors at RHC) mailed us a letter refusing our request to cancel the contract because Clause 6 on our purchase and sale agreement reads: “This agreement cannot be canceled by either party...". However, we know that this clause in the contract is in direct violation of Article 56 according to Mexican Law (ARTICLE 56 OF LEY Federal de Protección al Consumidor)

After a month or so of disappointing disputes and being forced to pay off the promissory note and maintenance fees, we decided to try to get the best out of this “Vacation Club Membership”. However, over the past two years we checked the RHC website to book a vacation realizing that 15,000 credits are only enough to go for 1 week to a few RHC locations (mostly in Mexico) out of 3,000 locations around the world that RHC claimed we would have access to. Furthermore, of these few locations there are only a few weeks during the year that the rooms are available and if the resort is an “all inclusive resort” members are subjected and forced to pay ridiculously higher rates for the food/beverages. Initially, the salesman asked us lots of questions about how we take vacations and only presented us with the one plan of 15,000 points, indicating that this would meet our specific personal vacation needs. Obviously, his assessment of our vacation needs was not accurate and we were misled into purchasing a plan that is basically useless without having to spend additional money.

The language in the contract states that we can cancel if the company was in default of their obligations in any way, which RHC obviously is. We have made additional attempts to cancel the contract via mail/email but have received no good response.
A few months ago we decided to confront RHC again to have our contract cancelled and get a full refund. In researching how best to do that, we found many websites full of people that have also been victimized by RHC and who were trying to get out from their contracts. We found that RHC is a habitual fraudulent business.
I filed a complaint with PROFECO this year, but apparently they can only help victims within one year from the date the contract was signed.

RHC claims to be one of the largest and most successful vacation clubs in the world, however they are also one of the most dishonest and despicable organizations whose success is based solely on misrepresenting and scamming others. They further claim that their company has always been careful to comply with the local laws of all countries they operate in; however this is a false statement.

According to The Federal Consumer Protection Law of Mexico, they have violated the following rights:
- Right to receive sufficient and truthful information about the products acquired (Articles 32, 33 & 34 of the Federal Consumer Protection Law)
- Right to receive guaranties in clear and precise terms (Article 78 of the Federal Consumer Protection Law).
- Right to receive clear and sufficient information about the acquisition of time share. (Articles 64 & 65 of the Federal Consumer Protection Law)
- And probably many others.

Furthermore, there are thousands of new and old Royal Holiday victims all over the internet consistently reporting RHC as a company that misrepresents the services they claim to provide, and that RHC refuses to honor the five-day Mexican right of cancellation policy. Obviously, we are not the only ones being subjected to this type of unprofessional and dishonest experience.

As I’m sure you can imagine, this has been the most disappointing and frustrating experience of our lives. We are pleading for your assistance in helping us to resolve this matter by releasing us from this fraudulent contract and getting a full refund.

Thank you in advance for your attention and cooperation in this very serious matter.
Sincerely,

Giacomo & Violet
Walnut Creek, CA 94597
U.S.A.



P.S. To provide you with some additional background on the multitude of problems that other people have had with this company, I have included the following websites for your reference:

http://www.thesqueakywheel.com (search for Royal Holiday)
http://www.royal-holidaysucks.com
http://www.complaintsboard.com/?search=royal+holiday
http://www.ripoffreport.com ---> (search for Royal Holiday)
http://royalholiday.info/4.html
http://www.complaintsboard.com/complaints/royal-holiday-c12111.html
http://www.royallyscammed.com

There is also a Yahoo group called Royal_Holiday_scam which includes more then 1000 members.