THank you Robert Paisola and Attorney General Madigan

Dear Robert,
I'm so glad to hear from you! 

Alicia Dickson, Owner Care Team Lead, whom I reference below, turned me down cold.  What a ....

HOWEVER, i also sent the same 1/2" thick package of letters and internet downloads from your web-site to the Attorneys General of Florida (corporate office of Wyndham Resorts), Virginia (where the time share property is located), and Illinois (where I live).  Florida and Virginia came up with "so sorry we can't help you".   Lisa Madigan, AG of Illinois came through!  She sent a stern letter to the legal office of Wyndham in Florida.

On July 29, I got a call from the Wyndham legal office, saying the issue was kicked upstairs to their office.  Lisa Parker, from Wyndham's legal office, asked for any additional e-mails between myself and the salesman--Kinja Dixon.  She said that there might be something useful in them that I might not catch. I forwarded her about 20 e-mails from a period of about 8 months.  And best of all she stopped the 10-12 collection telephone calls a day while she was reviewing  the case!

On 8/12/2011, I had a phone call with Lisa Parker.  Wyndham decided to cancel the upgrade, and put the contract back to 308,000 points.  YEAH!  They sent a letter to Illinois AG Lisa Madigan stating they did nothing wrong, but as a good will gesture they will cancel the upgrade.  Lisa Parker sent me a copy of the letter to Lisa Madigan and a reinstatement mortgage of the old mortgage.

Before signing and notarizing the reinstatement mortgage and sending it off, I called my Pre-Paid Legal Services attorney for a document review.  She suggested some necessary changes.  I am waiting for a return conversation with her, to make sure I worded my e-mail correctly to Lisa Parker. 

BASICALLY, THE PROCESS IS BEING RESOLVED TO MY SATISFACTION.  IF I HAD NOT SEEN THE STORIES IN THE TIME SHARE CHRONICLES THAT WERE SO SIMILAR TO MINE, I WOULD NOT HAVE HAD THE COURAGE TO PRESS THIS ISSUE.  THANK YOU.  The old contract is at Bonnet Creek--which is much more saleable than Williamsburg, so once the paperwork is done for the re-mortgage, I will put it on the market.  I have had it since 2007--so if I don't make a payment for several months, while it is on the market, Wyndham will forgive this.  This is a BIG load off my mind.